Senior Account Manager
Senior Account Manager
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Job Description
Established in 2004 OLIVER is the worlds first and only specialist in designing building and running bespoke inhouse agencies and marketing ecosystems for brands. We partner with over 300 clients in 40 countries and counting. Our unique model drives creativity and efficiency allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group were at the forefront of leveraging cuttingedge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency spark creativity and drive insightful decisionmaking empowering our teams to produce innovative and impactful results.
Role: Senior Account Manager
Location: London England United Kingdom 3 days a week from our London offices)
About the role:
This is an exciting and challenging role for an experienced Senior Account Manager who will be joining our inhouse studio team working with a global leader in the drinks industry across a portfolio of premium spirits including their most premium whisky brands. The core role will focus on building great relationships with marketing professionals and managing a crossdepartmental team of people to deliver returnoninvestment for our clients.
The person in this role will be responsible for leading digital and social projects from start to finish and ensuring each is delivered to a high quality and aligns with our clients brief and business objectives. Experience with digital platforms and paid social media is a must.
At OLIVER we build agency teams to work inhouse in partnership with brands. This role will be sitting within the digital and social team weve created working with a range of globallevel clients and local markets around the world. We work within a hybrid setup which includes being present at the OLIVER office in Clerkenwell once a week as well as the clients awardwinning office in Soho once a week.
What you will be doing:
- A deep understanding of the business; their needs expectations and requirements in order to provide the best service and solution through close partnership with the client
- Effective project management through the full lifecycle using project governance as directed by the client escalating issues and proactively resolving problems managing project resource and spend and making critical decisions
- Have a great understanding of paid media on digital platforms including Meta Snapchat and YouTube
- Providing leadership to the crossdiscipline agency teams working on your projects
- Manage all daytoday communications for projects you are working on write status reports contact reports and ensure risk logs are thorough and up to date
- Run account meetings and take responsibility for service levels and KPIs
- Ensure proper performance tracking and reporting systems are in place to ensure programme can be tracked and measured according to the clients needs
- Be proactive and ready to roll up your sleeves to get stuck into all aspects of the work where required
- Triage and improve the accuracy of client briefs as well as effective briefing to creative teams
- Delivering projects on time on budget and to a high standard
- Closely manage client revenue forecasts on a weekly basis and ensure target profitability achieved
What you need to be great in this role:
- Youve led accounts in an integrated or digital agency with minimum three years experience managed multiple client stakeholders and produced work you are proud of
- A keen interest in digital marketing
- Enjoy leading a project from start to finish smoothly spotting potential risks and pitfalls along the way and problem solving to resolve them
- Ability to achieve growth in budgets within accounts
- Being able to handle challenging situations and respond appropriately
- Used to building and developing a strong network of relationships across a variety of stakeholders internal and external from marketing managers to creative teams
- Be committed to high quality output and service with an eye for detail
- Excellent interpersonal skills
- Strong organisational skills
Req ID: 12279
#LIKA1 #LIHybrid #LImidsenior
Our values shape everything we do:
BeAmbitiousto succeed
BeImaginativeto push the boundaries of whats possible
BeInspirationalto do groundbreaking work
Bealways learningand listening to understand
BeResultsfocused to exceed expectations
Be actively proinclusive and antiracist across our community clients and creations
OLIVER a part of the Brandtech Group is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential and individual differences are valued and respected. All applicants shall be considered for employment without regard to race ethnicity religion gender sexual orientation gender identity age neurodivergence disability status or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability with sciencebased emissions reduction targets. Collectively we work towards our missionembedding sustainability into every department and through every stage of the project lifecycle.
Required Experience:
Manager
Employment Type
Full Time
