Lead Trainer
Lead Trainer
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1 Vacancy
Job Description
This is a DirectHire Position 5 weeks PTO
The Lead Trainer will work closely with various departments to develop and oversee our companys employee training and development activities. You are also expected to perform various tasks that may include identifying training needs for the organization supervising trainers work and developing effective employee training programs. Other duties and responsibilities may be conducting a readiness assessment maintaining training information and coordinating and reviewing the logistics of training materials.
This role is vital in enhancing our organizations knowledge and proficiency of our existing applications and standard processes.This role will be instrumental as we look to implement new technology and drive adoption.
Responsibilities
Analyze technical training needs by collecting information related to software functions and jobspecific tasks workflow and reporting requirements
Design develop and deliver training programs that align with business needs
Analyze product changes to develop a change management training strategy based on the user group(s) impacted to help transition personnel from previous methods to new technical process.
Conduct training sessions (OnSite Local and Remote) for new hires and existing employees.
Utilizing a range of instructional methods and media to achieve training objectives.
Create and update training materials documentation user guides and video tutorials that simplify complex technical concepts and facilitate user adoption.
Support endusers by providing clear concise answers to softwarerelated questions and troubleshooting common user issues.
Engage with internal stakeholders to evaluate training effectiveness gather feedback and refine training materials to ensure continued alignment with organizational goals.
Collaborates with Director to ensure training is synchronized with strategic initiatives and priorities
Collaborate with IT and software vendors to ensure training materials are accurate uptodate and effective in meeting user needs.
Support the setup and configuration of software environments for training purposes ensuring users are exposed to realworld scenarios during sessions.
Requirements
- 35 years of experience building a technology/software training curriculum within corporate enterprise environments
- Bachelors degree required Training Certification a Plus
- Experience training users of software applications that may include 3rd party software JD Edwards (JDE) SQL Oracle eCommerce project management software.
- Excellent communication and interpersonal skills with the ability to present technical information clearly and effectively to nontechnical users.
- Demonstrated experience in technical writing of software documentation and training support tools
Employment Type
Full Time
