Field Services Technician
Field Services Technician
Posted on :
10-04-2025
Employer Active
1 Vacancy
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Job Description
Description
Position at Zones LLC.
Company Overview:
When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating endtoend service offerings theres really only one: Zones First Choice for IT.TM
Zones is a Global Solution Provider of endtoend IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on X @Zones and LinkedIn and Facebook.
Position Overview:
As a Field Service Technician you will provide onsite customerfacing hardware software and cabling technical support installation configuration and problem resolution in the following industry environments:
- Retail PointofSales (POS) systems in general merchandise grocery and big box stores
- Hospitality fullservice and FastFood restaurants to include POS Kitchen Display Order and Menu Board equipment
- PC/network/infrastructure environments to include CAT5/6 and Fiber Optics cabling
- End User Compute Desktop Support
You will complete proper inventory and asset recording processes prior to and during delivery and complete appropriate paperwork as required for customer acceptance. On a daily basis you will travel to customer locations so a flexible work schedule including some evenings and weekends is required.
What youll do as theField Service Technician:
The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.
- Installconfigureand support new hardware and software infrastructure.
- Ensure that hardware and software systems are maintained.
- Provide technical support to users with very different levels of IT knowledge and competence.
- Create work instructions and installation documentation.
- Act as the liaison between the Zones team and the customer
- Travel to customer locations and possess a flexible work schedule this will require overnight stays.
- Will be responsible for own vehicle with mileage reimbursement.
- Provide own cell phone (monthly company reimbursement)
- Other duties as assigned.
What you will bring to the team:
- High School diploma or equivalent.Associates degreein IT preferred
- A minimum of 5years experience(7 years preferred) performing onsite services on Retail POS and Hospitality systems PC and network systems related peripherals cabling and common software programs and Operating Systems.
- CAT5/6 cabling splicing and testing experience
- Access Point experience
- Fiber Optic Cabling splicing and testing experience
- Punch down and Patching experience
- Monitor and camera maintenance
- Digital Signage experience desired
- Apple iOS knowledge
- Server and Network rack and stack and connectivity
- Familiarity with standard Windows O/S and Office suites.
- Ability to perform final configuration tasks on customerpremises.
- VOIP experience
- Excellent customer service and communication skills.
- Ability to thoroughly and accurately perform inventory and asset recording and complete paperwork as required by customer including vendor warranties.
Certifications:
- A certification
Must Have:
- Valid drivers license
- Valid Vehicle Insurance
- Reliable Transportation
- Ability to lift 50pounds
- Lift experience up to 19 feet (Certification is a bonus to have)
- Ability to travel up to 75 (including a weekend departure traveling during offhours and frequent overnight stays)
Qualified candidates can expect an hourly pay range of $35.00 $45.00.
#LIJL1
Zones offers a comprehensive Benefits package
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
While were committed to providing toptier solutions were just as committed to supporting our own team. Our team members enjoy a variety of comprehensive benefits including medical dental and vision coverage life insurance disability insurance a 401(k) plan with matching provision and many more. Generally Zones currently offers paid time off and personal sick leave in compliance to individual state requirements.
At Zones work is more than a job it is an exciting career on a global team that is client centric has a passion for technology embraces change and lifelong learning in a collaborative culture. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin veteran status or on the basis of disability.
Zones participates in EVerify. EVerify is a system that compares information from a team members Form I9 to federal records to confirm their eligibility to work in the United States.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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