Key Accounts Manager
Key Accounts Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Duties:
- Monitor service levels volumes payment cycles credit notes and writeoffs.
- Ensure accurate data integrity and timely estimate submissions.
- Track lost business red accounts and log call plans on MS Dynamics.
- Coordinate training rate negotiations action plans and customer surveys.
- Ensure compliance with client SOPs safety requirements and internal reporting systems.
- Support tender processes and ad hoc reporting for management.
- Uphold professional conduct in line with company standards.
- Manage a portfolio of clients across all lifecycle stages
- Maintain executive sponsor relationships and client engagement.
- Oversee account openings updates and ensure that all client documentation is current.
- Handle contract negotiations and risk mitigation.
- Present and implement new products strategies and continuous improvement initiatives.
- Respond to client queries and manage SLAs through regular reporting and reviews.
- Identify growth opportunities and maintain account plans for top clients.
- Compile and present business performance and management reports.
Job Experience & Skills Required:
- Completed BCom Degree (logistics) and Postgraduate Degree
- Minimum 8 years in freight forwarding
- Customerfacing role experience
- Advanced Excel skills
- MS Dynamics experience
- Logistics/Freight industry experience
If you are interested in this opportunity please apply directly. For more finance jobs please visitwww.networkrecruitment.za
If you have not had any response in two weeks please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Required Experience:
Manager
Employment Type
Full-Time
