drjobs Sales Support Representative - Fire Fabrication

Sales Support Representative - Fire Fabrication

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1 Vacancy
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Job Location drjobs

Chicopee, MA - USA

Monthly Salary drjobs

$ 20 - 32

Vacancy

1 Vacancy

Job Description

Job Posting:

Since 1953 Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure better homes and better businesses. We exist to make our customers complex projects simple successful and sustainable. We proactively solve problems adapt and grow to continuously serve our customers communities and each other. Ferguson is proud to provide bestinclass products service and capabilities across the following industries: Commercial/Mechanical Facilities Supply Fire and Fabrication HVAC Industrial Residential Trade Residential Building and Remodel Waterworks and Residential Digital Commerce. Ferguson has approximately 36000 associates across 1700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of at a company you can believe in.

Looking to start your sales career with one of the nations largest and fastestgrowing wholesale distribution organizations If you want to be a part of a program where the new hires are developed to deliver their best while enjoying the culture of autonomy recognition and rewards for achievement come and join our Sales Support Program.

The opportunity:

Ferguson is looking to hire motivated Sales Support Representatives who have the desire to build a longterm career with the organization.

This position requires you to be in office MondayFriday 8hour shift between the hours of 6:00am5:00pm.

Responsibilities include but are not limited to the following:

  • This position supports the fire & fabrication customer group
  • Assists in multiple behindthescenes sales functions such as answering sales calls for general information addressing and resolving customer concerns or questions and helping customers by recommending the best products and solutions to support their needs
  • Providing handson assistance on an asneeded basis such as helping assist customers on the parts counter and providing backup support in the warehouse
  • Presents job quotes and provides accurate pricing and inventory information to customers
  • Uses customer relationship management (CRM) system and phone system effectively
  • Works together with Sales associates to provide outstanding customer service for both existing and prospective customers

What you need to succeed

  • 03 years sales and/or customer service experience preferred
  • A desire to learn with a drive to succeed
  • Passion for collaboration and desire to assist customers across the team
  • Ability to build longlasting relationships while balancing business and customer needs
  • Drive to act and respond quickly to customer needs and make decisions in a timely manner
  • General digital literacy including Microsoft Office
  • Strong written and verbal communication skills

Why Choose Ferguson

By applying for a career with Ferguson you have the opportunity to join our awardwinning business that is recognized for the value placed on our associates at every level of the organization. Below are some of what we have to offer you:

Professional and personal growth:

  • Structured and robust 8week training program through a series of virtual classroom and 1on1 sessions. The training program is supplemented with onthejob learning opportunities including handson experience in the warehouse and at the counter which could extend beyond the 8week program.
  • Opportunity to learn and grow We believe in promoting from within (a testimony to this is the fact that the average tenure of a Ferguson associate is 8.7 years which is double the national average for U.S. corporate associates!

At Ferguson we care for each other. We value our wellbeing just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental physical and financial wellbeing of our associates. Our competitive offering not only includes benefits like health dental vision paid time off life insurance and a 401(k) with a company match but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs including mental health coverage gender affirming and family building benefits paid parental leave associate discounts community involvement opportunities and more!

Pay Range:

$20.57 $32.91

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60300.5(a) which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60741.5(A) which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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