Gallery Attendant
Gallery Attendant
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Salary Not Disclosed
1 Vacancy
Job Description
Gallery Attendant
The Gallery Attendants are reliable strong customer serviceoriented individuals who combine the responsibilities of gallery safeguarding with conveying museum information. Gallery Attendants are responsible for overseeing the gallery spaces (The Frick Art Museum FAM the Car & Carriage Museum CCM and Clayton) and protecting the art and exhibits while ensuring a positive museum experience by providing exemplary customer service. The Gallery Attendants are key members of the Fricks visitorcentered staff.
- This is a United Steelworkers represented position.
- Must have a commitment to fostering a workplace culture of Equity and Inclusion.
Reports to: Director of Safety & Security
Hours: Varied hours evening and weekend hours required up to 28 hours/week
Status: Parttime hourly
Hourly Rate: $15.91
Responsibilities:
- Commitment to fostering a workplace culture of equity and inclusion.
- Serve as a liaison to visitors while promoting safety of the museum communicate clearly and consistently with visitors to ensure a positive museum experience.
- Enforce museum guidelines in a clear and friendly manner.
- Assist in visitor data collection.
- Monitor visitors in gallery spaces to provide smooth flow of visitation prioritize artwork and visitor safety during regular museum hours onsite programs and special events.
- Serve as internal first responders including by assisting visitors and staff with basic first aid and by contacting emergency services as needed.
- Completes and submits internal incident reports as needed.
- Monitor sitewide HVAC system and troubleshoot basic problems with the proprietary software.
- Assists in monitoring temperature and humidity levels throughout FAM and CCM which may include monitoring basic operations of the HVAC equipment responding to alarms tracking history etc.
- Works in Clayton FAM and the CCM to ensure that visitors staff and the collections are properly attended to.
- Attend staff exhibition trainings museumwide trainings and all staff meetings as able.
- Handles other duties as requested.
Qualifications:
- Enthusiastic attitude with experience in customer service.
- Able to engage the public in a friendly professional manner.
- Comfortable interacting with individuals of all ages abilities and backgrounds.
- High degree of reliability and trustworthiness.
- Computer experience with Windows required; experience with Windows based security systems preferred.
- Clearance of a criminal background check.
- Flexibility in scheduling to cover other shifts as needed and the ability to respond quickly to scheduling changes.
- Successful completion of museumsponsored verbal deescalation first aid and CPR training.
- Physical ability to access all areas of Clayton Frick Art Museum and Car and Carriage Museum (includes stairs).
- Must be able to work occasional evening events (opening receptions performances educational programs)
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility inclusion diversity and racial equality and urges all qualified diverse applicants to apply.
Required Experience:
Junior IC
Employment Type
Part-Time
