Service Data AnalystScientist
Service Data AnalystScientist
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Job Description
Are you a current Elekta employee
Please click here to apply through our internal career site Find Jobs Elekta.
Want to join a team with a mission to improve and save lives
We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available please contact us for more details!
We dont just build technology. We build hope.
Are you passionate about transforming data into meaningful insights that drive real business impact Were looking for a Service Data Analyst/Scientist to join our team at Elekta and play a pivotal role in delivering actionable intelligence through robust data analysis and statistical methodologies.
In this role you will be responsible for analysing key service data across multiple platforms ensuring accurate and efficient reporting. Youll take ownership of the failure reporting analysis and corrective action system (FRACAS) using datadriven insights to track performance trends and highlight areas for improvement. Your work will directly support product management engineering and service teams by identifying anomalies escalating issues and enabling strategic decisions.
This is a handson position ideal for someone who thrives on deep analysis and developing models that make a difference. Youll collaborate with our broader data and business intelligence teams to ensure seamless data integration contributing to a strong insightdriven ecosystem.
If youre a curious analytical thinker with a drive to improve service outcomes through datathis is your opportunity to make a meaningful impact.
What youll do at Elekta:
Your responsibilities will be (but are not limited to :
Support the development of the companys data & analytics strategy and its alignment with the data governance.
Create clear and concise visualisations that communicate data insights to both technical and nontechnical stakeholders.
Automate reporting processes to improve efficiency and accuracy.
Ensure data integrity accuracy and consistency by developing data validation methods
Generate resolve and track queries to address problematic data identified during data review activities and apply proper modification / correction to the data source.
Increase the breadth and quality of data that is tracked monitored and analyzed for both internal use and client reporting.
Drive the development and enhancement of data models algorithms and statistical techniques.
Analyse service data to determine case trends failures and part consumption to inform and direct service strategies and improvements to drive down lifecycle costs and improve Cost of Quality.
Provide modelling support for product proof of concept/value analysis and engineering reviews of new and proposed product/part designs including cost benefit analysis.
Create new techniques for data collecting activities to better improve the sourcing of lifecycle data from BI tools (i.e. Salesforce M3 Intellimax to increase accuracy of model outputs.
Conduct reliability & availability analysis providing insights to support the failure reporting working with technical specialists to interpret root cause analysis failure mode effects analysis and failure mode effects criticality analysis identifying risks to product reliability identifying and recommending opportunities via reliability centered maintenance and conditionbased maintenance for new and existing designs to deliver cost of nonquality reduction.
Gather analyse and document clear and concise use cases and requirements from stakeholders translating nontechnical needs into technical specifications and vice versa ensuring effective communication between business and development teams.
The right stuff:
Proven track record of successfully leading and implementing data analytics projects and driving business outcomes.
Strong experience in data analytics including data manipulation visualisation and statistical analysis.
Excellent communication and stakeholder management skills to effectively collaborate with individuals at all levels of the organisation.
Strict attention to detail and ability to manage multiple projects simultaneously.
Experience in data management and visualisation tools.
What you bring:
*We encourage you to apply even if you dont meet every requirementyour unique skills and experiences might be exactly what were looking for!
Bachelors degree or equivalent experience in a relevant field such as Information Technology Data Science or Mathematics.
Experience in medical devices healthcare technology or complex industrial equipment.
Proficiency in coding languages such as Python R SQL and Qlik Script is essential.
Certifications for Azure Data Scientist Associate Analytics Professional or Microsoft Power BI Data Analyst are a plus.
What youll get:
In this role you will work for a higher purpose; hope for everyone dealing with cancer andfor everyone regardless of where in the world to have access to the best cancer care. Inaddition to this Elekta offers a range of benefits.
Hybrid work option (you are required to work from the Crawley HQ at least 3 days/week)
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Employer Pension Contribution Package
Cycle to work scheme
Life Assurance
Onsite subsidized restaurant offering budgetfriendly dining
Love electric (Electric vehicle salary sacrifice scheme)
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and rsum in English via the Apply button. Please note that we do not accept applications by email.
Your Elekta contact
For questions please contact the Global Talent Acquisition Partner responsible Sarah Elmasry at We do not accept applications through email.
We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to age race colour religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.
Required Experience:
IC
Employment Type
Full-Time
