Product Analytics Senior Associate
Product Analytics Senior Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Join us as we work to create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all.
athenahealth is a progressive innovationdriven software product company. We partner with healthcare organizations across the care continuum to drive clinical and financial results. Our expert teams build modern technology on an open connected ecosystem yielding insights that make a difference for our customers and their patients. We maintain a unique valuesdriven employee culture and offer a flexible worklife balance. As evidence of our rapid growth and industry leadership we were acquired by the worlds leading private equity firm Bain Capital in 2021 for $17bn! and we have many new strategic product initiatives
Job Summary: We are looking for a Product Analytics Senior Associate to join our team to drive improvement and value in the athenahealth product. Your job will be to partner with Product Management Development and Strategy supporting planning and decision making by providing relevant and timely athenaOnebased data analytics and insights. Some of the things you will do include: exploring opportunities for product improvement; scoping impact of product decisions on clients; informing backlog prioritization through research & investigation; and building & monitoring effective release metrics and KPIs.
You are passionate about problemsolving and know how to energize crossfunctional teams around a problem and use data to identify and prioritize solutions. You are skilled at creating meaningful analysis with large complex datasets and using query languages ETL tools data modeling and data visualization. You have strong attention to detail and are at your best when tackling new problems and supporting innovation.
The Team: We are a diverse group of athenistas who believe that being smart about how we use data can lead to better products and more value for our clients. We dont just pull data and create analyses we create compelling stories driven by the context of our customers and the vision of athenahealth. We believe we are strongest when we support each other and that learning is always part of the job.
Job Responsibilities
Work with Product Managers to determine the measures of success and guide good usage of outcome driven metrics
Pull user transaction and other data from complex systems in order to format into reports and analyses for the Product Managers
Synthesize results to determine success or failure of experiments and make recommendations on go forward plan
Create and maintain easy to use visuals (e.g. dashboard report card etc) to keep Product teams informed of product/feature performance
Reinforce the use of standardized data assets and metrics and help surface and fill gaps as discovered
Develop and manage strong collaborative relationships with associated product team
Typical Qualifications
Ability to synthesize complex high quantity and sometimes contradictory information to effectively solve business problems
Demonstrated ability to use a variety of tools techniques and processes to gather and report data
Ability to effectively communicate technical ideas to various audiences
Ability to collaborate across a range of audiences both internal and external audiences and across a range of cohorts
Ability to provide sound rationale for recommendations to gain others support and commitment
Excellent verbal and written communication skills
Education and experience
Bachelors Degree required; Degree (Bachelors or Masters) in quantitative disciplines like Computer Science Data Engineering Data Science Statistics Analytics or Information Systems preferred
5 years overall professional experience preferably including 23 years of data analytics or data science
Strong understanding of database technologies and ability to write code to gather data. SQL experience mandatory
Demonstrated experience with an array of analytical tools and methods including data visualizations (Tableau Power BI etc) and programming languages (Python R etc)
About athenahealth
Heres ourvision:To create a thriving ecosystem that delivers accessible highquality and sustainable healthcare for all.
Whats unique about our locations
From an historic 19thcentury arsenal to a converted landmark power plantallofathenahealths offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our10offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience together.
Our company culture might be our best feature.
We dont take ourselves too seriously. But our work Thats another story.athenahealth develops andimplements products and services that support US healthcare: Itsour chance to create healthier futures for ourselves for our family and friends for everyone.
Our vibrant and talentedemployees orathenistas as we call ourselves spark the innovation and passion needed to accomplishour goal. We continue to expand our workforce with amazing people who bring diverse backgrounds experiences and perspectives at every level and foster an environment where everyathenistafeels comfortable bringing theirbestselves to work.
Our size makes a difference too: We are small enoughthatyourindividual contributionswill stand out butlarge enoughto grow your career with ourresources and established business stability.
Giving back is integral to our culture. OurathenaGivesplatform strives tosupport food security expand access to highquality healthcare for all and support STEM education to develop providers and technologists who will provide access to highquality healthcare for all in the future. As part of the evolution of athenahealthsCorporate Social ResponsibilityCSRprogram weve selected nonprofit partners that align with our purpose and let us foster longterm partnerships for charitable giving employee volunteerism insight sharing collaboration and crossteam engagement.
What can we do for you
Along with health and financial benefitsathenistasenjoy perks specific to eachlocation including commuter support employee assistance programs tuition assistanceemployeeresource groups and collaborativeworkspaces some offices even welcome dogs.
In addition to our traditional benefits and perks we sponsor events throughout the year includingbook clubs external speakers and hackathons. And weprovideathenistaswithacompany culturebased onlearningthe support of anengaged teamandan inclusive environment where all employees are valued.
We alsoencourage a better worklife balance forathenistaswith our flexibility. Whilewe know inoffice collaboration is critical to our vision we recognize that not all work needs to be done within an office environmentfulltime. With consistent communication and digital collaboration tools athenahealthenablesemployees to find a balance that feels fulfilling and productive for each individual situation.
Required Experience:
Senior IC
Employment Type
Full-Time
