At East Alabama Medical Center our mission is high quality compassionate health care and that statement guides everything we do. We set high standards for customer service quality and keeping costs under control.
POSITION SUMMARY
The Patient Processing Precertification Scheduling Specialist functions in a high volume fastpaced environment. The Specialist provides courteous and efficient service to patients and physician offices while scheduling requested appointments across multiple locations. Concise communication skills and excellent customer service are a must for this position. The Specialist should be a driven selfmotivated individual who is able to move between tasks quickly making the most of their time.
POSITION QUALIFICATIONS
Minimum Education
High School Diploma or equivalent
Minimum Experience
12 years customer service experience including working on a computer.
Required Registration/License/Certification
N/A
Preferred Education
Associate Degree in Business or Health related field Knowledge of Medical Terminology Preferred Knowledge of ICD10 and CPT coding preferred
Preferred Experience
12 years healthcare/hospital experience and/or customer service experience.
1year computer experience and the ability to type and spell accurately.
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