Private Client Services Account Manager
Private Client Services Account Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
JOB TITLE: Private Client Account Manager
JOB TYPE: FLSA NonExempt
ESSENTIAL DUTIES & RESPONSIBILITIES:
Documentation
Update Agency Systems (Sagitta ImageRight) and conduct data entry with new or revised client information and policy data as directed & and as required by guidelines of minimum standards of Sagitta data entry.
- Process Daily Reports each day
- Process Download (Rotates among Account Managers)
- Work Download each day for assigned Account Executive
Process documents necessary to maintain the Client Insurance Program. These duties include but not limited to:
- Generate Pre Renewal Survey for all MidMarket Accounts utilizing Template Letter in Sagitta. Letters must be mailed by the end of the first full week each month to that month 90 days in the future.
- Generate Pre Renewal Survey for VIP accounts as directed by Account Executive
- Issues New Business Policies upon receiving order (Binder ID Cards)
- Prepare New Business Proposals utilizing Excel Template)
- Prepare Renewal Proposals utilizing SAGITTA FORM DOCUMENTS)
- Prepare Policy Checking documents
- Process Endorsements
- Process Id cards
- Prepare binders
- Schedules of Insurance
- Lost policy releases
- Other functions as delegated by Account Executive or Director Client Services
Technical Expertise
Demonstrate Technical expertise by Quoting New Business Renewals and Remarkets as directed by the Account Executive
- Utilize SilverPlume and/or individual Insurance carrier web sites such as Travelers Republic Kemper Safeco Progressive State Auto Allied Cincinnati Chubb AIG and PURE
- Order appropriate reports as directed by the Account Manager
- Adheres to Department workflows as documented under Best Practices
- New Business Workflows
- Endorsement Workflows
- Renewal Workflows
- Complete Kaplan Correspondence courses for major lines of business H.O. Auto PAF & Watercraft Umbrella. Carrier courses in Flood.
- Initiate certification in the TIIA and/or CISR before beginning CIC API etc.
Teamwork
Actively function as team member of the Agency Workforce to ensure superior service to all MMA Clients. These activities include but are not limited to:
- Participates in seminars and other training to maintain required licenses and for knowledge and skill development.
- Treat clients prospects and company employees with courtesy and respect and contribute to a company team approach toward meeting goals and providing excellent client service.
- At direction of Director Client Services or Manager Client Services personally oversee the process of assigned client renewals as outlined in the renewal timeline.
- Survey preparation and analysis
- Interaction with client in gathering of any missing information
- Presentation and negotiation of renewal conditions with the carrier(s)
- Preparation of client proposal and participation in/presentation of proposal to client updating of any changes necessitated in presentation with appropriate updating to the affected carriers review of binder if appropriate invoicing
- Policy review and checking of policy for delivery to client
- Performs other duties as assigned by the Vice President of Client Services or Client Service Manager.
REQUIREMENTS:
- Education: College Degree preferred
- 12 to 18 months insurance industry experience preferred
- Ideal candidate has performed significant portion of above tasks or similar activities for 2436 months
- Ability to multitask prioritize work and possess basic word processing and spreadsheet computer skills.
- Ability to demonstrate cooperation and effective communication with clients vendors and internally with coworkers.
- Ability to service our clients effectively through problem solving appropriate confidentiality diplomacy sensitivity and tactfulness.
- Operational knowledge of various windows based application programs such as Excel Word Power Point and current Internet technologies
- Willing to work overtime due to cyclical nature of business as needed.
We embrace a culture that celebrates and promotes the many backgrounds heritages and perspectives of our colleagues and clients. Marsh & McLennan Agency offers competitive salaries and comprehensive benefits and programs including: health and welfare tuition assistance 401K employee assistance program career mobility employee network groups volunteer opportunities and other programs. For more information about our company please visit us at: http://marshmma/careers.
#MMASW
#LIAR1
Required Experience:
Manager
Employment Type
Full-Time
