Front Desk Agent - Part Time
Front Desk Agent - Part Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pay Rate: $20.17 hourly
Benefits
- 40 hours of paid time off after 90 days of employment.
- Washington Sick time after 90 days of employment.
- Medical Dental & Vision insurance available after 60 days of employment.
- Hotel Brand travel discounts for employee and friends & family.
- Perform all checkin and checkout tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel available rooms rates and amenities
- Respond to clients complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean tidy and fullyfurnished to accommodate guests needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees like wedding guests
- Upsell additional facilities and services when appropriate
- Maintain updated records of bookings and payments
- Prior experience as a Hotel Front Desk Agent Receptionist or similar role
- Experience with hotel reservations software like OnQ or Opera etc
- Customer service experience
- Excellent communication and organizational skills
- Open availability: Able and available to work for AM PM and/or overnight. Flexible to work weekends holidays.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
