Patient Care Specialist - Gastroenterology
Patient Care Specialist - Gastroenterology
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$ 16 - 25
1 Vacancy
Job Description
City/State
Charlottesville VAWork Shift
First (Days)Overview:
Sentara Health is seeking to hire a qualified individual to join our team as a Patient Care Specialist.
Position Status: Fulltime Day Shift
Position Location: Sentara Martha Jefferson Hospital. New location will be off site late June.
Standard Working Hours: 8:00AM to 5:00PM
Overview
Provides nonclinical support within the clinic/practice environment and ensures an exceptional patient experience by performing a variety of complex administrative tasks to support patient care delivery. Schedules appointments or outpatient procedures under general supervision to include required coordination of referrals resources and preauthorizations as well as communication with the patient and documentation within the appropriate systems. Provides general administrative support for practice operations such as scheduling meetings preparing correspondence maintaining notes/minutes/files responding to telephone and written inquiries from internal and external sources such as patients providers insurance companies etc. Employs a high level of initiative and independent judgment to make decisions about appropriate prioritization and handling/routing of incoming requests and difficult problems.
Education
High school diploma or equivalent
Certification/Licensure
No specific certification or licensure requirements
Experience
Three 3 years Clerical Customer Service experience required
One year experience with Health Insurance Plans Medical Records Data Medical Terminology Registration Scheduling or ThirdParty Payers required
Gastroenterologyexperience preferred
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobaccofree environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
