IT AnalystProgrammer - Information Security
IT AnalystProgrammer - Information Security
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Job Description
Provides IT support for vended and custom applications including resolving highly complex issues and assists with data security redundancy and support in collaboration with more senior technical staff. Conducts rootcause analysis by researching hardware environment and software application and system problems works with colleagues and customers to resolve issues documents resolution and communicates resolution with customer. Regularly reviews applications and makes modifications and/or updates of a single system application or basic software and their associated hardware at multiple Mayo Clinic sites to ensure currency and functionality within the established environment. Contributes to the design development implementation and maintenance of custom system software and/or the installation and maintenance of purchased systems software as well as the configuration and support of hardware systems across Mayo Clinic. Produces and maintains documentation such as systems requirements designs resource inventories and plans as requested. Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership. May be required to provide 24/7 oncall support.
*This position is a 100 remote work. Individual may live anywhere in the US.
**This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.
During the selection process you may participate in an OnDemand (prerecorded) interview that you can complete at your convenience. During the OnDemand interview a question will appear on your screen and you will have time to consider each question before responding. You will have the opportunity to rerecord your answer to each question Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.
Qualifications
Bachelors degree and training/experience in technical development; OR Associates degree and 5 years professional experience in technical development.
Knowledge of system design principles software development methodologies and computer programming. Ability to take responsibility and accountability for own activities. Possesses ability to multitask and prioritize issues appropriately. Aids in the evaluation of alternative approaches and may help in presenting recommendations to teams and unit. Evidence of strong communication and organizational skills. May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance. Acts as a liaison to Mayo departments and vendors to adequately support the divisions computing systems. Experience working in healthcare technology. Exposure to managing both custom developed and vendorsupplied applications.
Additional Qualifications Preferred:
Have working knowledge and experience of Software Engineering with a minimum of 3 years of experience with compiled and scripting programming languages such as C C Java JavaScript PowerShell Bash Shell C# CSS etc.
Experience with server architecture operating systems operating system patching and updating.
Demonstrated problem solving and time management skills.
Excellent verbal and written communication skills.
Knowledge of professional software engineering practices & best practices for the full software development life cycle including coding standards code reviews source control management build processes testing and operations.
Experience with Red Hat Enterprise Linux (RHEL).
Experience with Bash shell scripting.
Experience with Microsoft Active Directory (AD).
Experience with Microsoft PowerShell.
Experience with Entra/Azure Active Directory and related Azure tools (Azure AD Connect Azure Arc Azure Monitor Azure Analytics Microsoft Authenticator).
Experience generally with Virtual Directories but more specifically RadiantOne FID by Radiant Logic Corp.
Experience with Active Directory Federation Service (ADFS).
Experience with Microsoft Defender for Identity (MDI) and Defender for Cloud (MDC).
Experience with GoogleBigQuery and Google cloud environments.
Experience with building highperformance highly available and scalable distributed systems.
Experience developing software for healthcare related industries.
Experience with Agile software development techniques.
Experience with ETL (Extract Transfer and Load) data processing.
Required Experience:
IC
Employment Type
Full-Time
