Full-time FraudPlastics Specialist
Full-time FraudPlastics Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Responsible for fraud/plastic card operations including processing and maintaining card base data processing reports and
outage reports. Research and process credit and debit card adjustment charge backs and debit card fraud. Monitors reissue
for debit cards and purged account reports. Researches and resolves member problems and informs members of adjustment
corrections. Responsible for investigating alleged and identified fraud and crime against the Credit Union. Conducts research
gathers information interviews and analyzes data. Completes related documents and reports. Assists law enforcement as
required. Handles insurance claims as necessary. Investigates all account fraud acting quickly to prevent and mitigate risk
and loss to members and credit union. Support frontline operations staff and provide assistance as needed so that members
are well serviced. Provides professional courteous and timely service to members and support of personnel.
Assumes responsibility for the efficient and effective performance of assigned plastics functions.
the Credit Union.
Assumes responsibility for establishing and maintaining effective and professional business relations with members
governmental officials and trade contacts.
personnel and with management.
Education/Certification:
- High school graduate or equivalent.
- Knowledge of basic accounting procedures preferred.
- One year of related ATM/Plastics maintenance experience.
- One year of fraud investigation and resolution experience within the financial industry.
- Good analytical and problemsolving abilities.
- Attention to detail and accuracy.
- Strong math and accounting skills.
- Good interpersonal skills.
- Able to operate all related computer applications.
- Able to use 10key PC computer terminal printer and telephone.
- Knowledge of ATM and Network operations.
- Three years of related ATM/Plastics maintenance experience.
- Three years of fraud investigation and resolution experience within the financial industry.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately loudly or quickly.
AverageHearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion:Movements frequently and regularly required using the wrists hands and/or fingers.
Average Visual Abilities: Average ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.
None: No hazardous or significantly unpleasant conditions (such as in a typical office).
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Required Experience:
Unclear Seniority
Employment Type
Full-Time
