ASSISTANT SPA MANAGER aka Sales Director
3/28/25 Update Conducting inperson interviews we are unable to accommodate out of the area applications. Please note this position requires schedule flexibility prompt and complete communication as well. We are seeking a uniquely qualified leader for this position.
Hand and Stone Massage and Facial Spa in Destin is seeking a fulltime assistant spa manager for our established spa. The ideal candidate is goal oriented and growth minded with a proven background in sales management spa operations and customer service. This position is next in line for the Spa Manager position we consider this to be a MIT (manager in training) role.
ASM Performance will be based on the following metrics:
Membership Conversion / Spa Growth the key to our success is repeat business. The ASM must be able to lead by example and train our associates on securing repeat business through membership acquisition.
Team Building the ASM must hire and maintain a team of spa professionals willing and able to fulfill the spas operating hours and meeting customer demand yearround. This is both having enough teammates and the right teammates to fulfill our mission of delivering 5star spa services at an affordable price.
Coaching to Commission enrich the careers of your team by guiding them to success and collecting their available commissions related to spa growth and achievement. The spa has multiple revenue streams that deserve attention such as: Gift Card sales Upgrades and Retail sales.
What you need to succeed in this role:
Some experience in the salon/spa retail or hospitality industry (preferably management experience)
Flexible schedule this role requires a variety of hours including some nights and weekends however we make schedules a month in advance and encourage our managers to design a schedule that provides them work / life balance while also resulting in strong performance of the spa.
Passion for promoting the benefits of massage and skin care services and a passion for achievement.
Strong and clear communication skills bilingual in English & Spanish is a plus!
Whats in it for you
$20 $22 per hour plus monthly and quarterly performance bonuses total compensation including available health insurance matching SIMPLE IRA retirement and bonuses can exceed 50k.
Simple IRA retirement account with employer matching 3
Paid Time Off
Spa Membership Each teammate receives a complimentary membership so they experience what our customers experience. Who needs health and wellness more than some who provide health and wellness to others
Opportunity for Growth Our ownership group is currently vetting expansion opportunities which will lead to the need for more Spa Managers and a Regional Spa Director in the future.
About our spa:
As a franchise model Hand and Stone Massage and Facial Spa in Destin is independently owned and operated (by owners who live locally) with the national brand awareness of a leading company in the wellness industry. Our Location spa is 34940 Emerald Coast Pkwy Destin FL 32541. Our spa employs industry veterans and teammates who are just starting their career. We pride ourselves on positive honest communication where our goal is to be inclusive and supportive of each other.
Apply today to take a tour and learn more about this pivotal role in our spa!
At Our Hand and Stone locations Opportunity Knocks!
We are Don and Maria Williams Welcome to our family owned and operated Hand and Stone Massage and Facial Spas.
Maria and I wound up in the health and wellness industry by luck because it found us. One particularly memorable day Maria called me from work the stress she was under was terrible and she told me I was going to have to give her a massage when she got home. At that moment I happened to be carrying the mail in from the mailbox and saw a postcard for the Grand Opening of the Winter Springs Hand & Stone location. Knowing that I had no massage skills of my own I called and made us an appointment. Needless to say we had a life changing experience and instead of becoming members we chose to become supportive leaders.
We are now blessed to have the privilege of being the caretakers and stewards to the spas and cultures weve created. Our job is to provide a safe and positive work environment for our highly skilled licensed spa professionals. Frankly I have this job today because I cannot do what our massage therapists and estheticians do every day. We take pride in providing a place where our teammates can come and share their gifts with the world free from worry about all the stresses of operating a business. Hand & Stone handles all of the details so our service providers can focus on their clients.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.