Analyst Finance Expense Management Corporate Credit Card Administration
Analyst Finance Expense Management Corporate Credit Card Administration
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Job Description
Location
Brookfield Place 181 Bay StreetTechnology Services
Technology Services (TS) is responsible for delivering all enterprise infrastructure applications and related end user technology services across all Brookfield business groups comprised of approximately 6500 users.
Brookfield Culture
Brookfield has a unique and dynamic culture. We seek team members who have a longterm focus and whose values align with our Attributes of a Brookfield Leader: Entrepreneurial Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.
Job Description
The Analyst of Financewill be responsible for assisting with the daytoday operations of the companys corporate credit card program providing support and problem resolution to the North American Corporate Travel & Entertainment (T&E) and Purchase cards (PCard) program end users. They will also assist in overseeing process policy analytics reporting and operational activities related to the companys expense reporting system (Concur). They will act as a direct point of contact for issue resolution technical support reporting needs and escalations from all levels of the business. The analyst will support various Finance HR and Audit teams by providing expense backup card statements reconciliations and expense analysis as required.
The incumbent will approach each interaction with our internal and external business partners by providing exceptional customer service ensuring adherence and compliance to established business practices operational processes governance and service delivery performance criteria to ensure that correct operational business outcomes and objectives are achieved.
Key Responsibilities:
Assist in generation delivery and improvements to scheduled and ad hoc reporting requirements related to the Corporate Card program and Expense Management System data. Timely distribution to the executive stakeholders and finance communities is required
Process corporate card enrollments
Cancel and suspend cards when required (e.g. terminations fraudulent activity policy violations etc.
Keep track of all US and Canadian cardholders closures limits and related documentation
Provide timely and effective resolution of exception employee reimbursements to ensure business travel is not impacted
Impart training to users on a regular basis to all levels of the organization regarding the various card programs
Assist with ongoing corporate card program user and system maintenance activities
Proactively ensuring credit card statements are paid timely ensuring delinquencies are minimized
Provide detailed analysis and reconciliations of unresolved credit card account balances
Timely reporting of credit card program issues to management
Participate in special projects as needed
Respond to annual or ad hoc card account reviews from Internal Audit HR or Finance providing required reports and receipts
Assist employees with requests for:
credit limit adjustments
transaction disputes
replacement of lost or stolen cards
passwords reset
log in issues
transaction inquiries
statement generation
address changes
resolving credit card issues
Qualifications:
Accounts Payable 23 years of experience managing or administering a corporate card program
Concur expense management system experience
Postsecondary Business/Finance background or 5 years of Accounting/Accounts Payable experience including:
Strong experience working with Excel (e.g. VLOOKUP function pivot tables charts/graphs linking spreadsheets etc.
Intermediate proficiency with MS Word PowerPoint
Knowledge of accounts payable processes internal controls and industry best practices associated with card payments and program administration
Highly motivated selfstarter able to support CLevel Executives in a highenergy and fastpaced environment
Ability to discern and communicate with the highest level of tact and diplomacy both verbally and in writing to members of the executive senior leaders banks and employees within all levels of the organization
Handles matters proactively and expeditiously and followsthrough on email inquiries to successful completion
Maintain strong interpersonal relationships with employees at all levels of the organization develop and maintain effective business relationships with vendors and support providers
Provides a high level of customer service to employees who utilize the Corporate T&E Card and PCard programs
Encourages and accepts constructive feedback and actions accordingly
Demonstrates productive analytical thinking and strong financial reconciliation skillset
Collaborates with team members across various functions of the business to achieve deliverables
Demonstrates the ability to act independently organize workload set priorities work well under deadline pressures adapt to change and manage confidential details and materials
Takes initiative beyond the established scope of responsibilities
Reinforces team objectives through independent work collaboration and communication
Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly we do not tolerate workplace discrimination violence or harassment.
Brookfield is committed to creating an accessible and inclusive organization. We are committed to providing barrierfree and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act. Should you require a Human Rights Codeprotected accommodation through any stage of the recruitment process please make them known when contacted and we will work with you to meet your needs.Required Experience:
IC
Employment Type
Full-Time
