Senior Director Digital Experience Strategist
Senior Director Digital Experience Strategist
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$ 183650 - 275450
1 Vacancy
Job Description
Description
The Senior Director Digital Experience Strategist is a visionary leader responsible for driving the development and of a holistic digital experience strategy that enhances customer engagement fosters brand loyalty and drives business growth. This role will oversee a crossfunctional team of designers content creators data analysts and UX/UI specialists to create seamless and impactful digital experiences across all customer touchpoints. The ideal candidate is a strategic thinker with a deep understanding of digital trends user behavior and emerging technologies. You will lead a team of digital experience strategists designers and researchers and collaborate with other senior leaders account managers and technical experts to deliver innovative and impactful digital solutions.
RESPONSIBILITIES
Strategic Leadership
Lead the digital experience strategy team and provide direction guidance and mentorship to the team members.
Lead the transformation of the companys digital presence ensuring a cohesive and engaging experience across web mobile and emerging platforms. Develop and implement a comprehensive digital experience strategy aligned with the companys business objectives and customers needs.
Collaborate with cross functional executive leadership to integrate digital experience initiatives into the broader business strategy across the BUs.
Work closely with the creative and technical teams to translate the digital experience strategy into engaging and effective digital products and services
Stakeholder Engagement:
Communicate digital strategies goals and performance metrics to key stakeholders including executive leadership board members and external partners.
Act as a thought leader within the organization championing the importance of a strong digital experience strategy
CustomerCentric Design
Advocate for a customerfirst approach ensuring all digital experiences are intuitive accessible and tailored to meet the evolving needs of the target audience.
Conduct and oversee user research data analysis market research and competitive benchmarking to identify insights opportunities and best practices
Create and present strategic deliverables such as personas journey maps value propositions service blueprints and roadmaps
Data Driven Insights:
Conduct and oversee user research data analysis market research and competitive benchmarking to identify insights opportunities and best practices
Utilize customer insights and performance metrics to continuously refine and enhance the digital strategy
Technology & Innovation:
Stay at the forefront of digital trends and emerging technologies identifying opportunities to innovate and enhance the customer experience.
Lead the exploration and adoption of new tools platforms and practices that can improve the digital ecosystem.
EXPERIENCE & REQUIREMENTS
Bachelors degree or higher in digital strategy user experience design service design or related fields
At least 10 years of experience in digital strategy user experience design service design or related fields with at least 5 years of experience in a senior leadership role
Proven track record of leading and delivering successful digital experience projects for large and complex clients across various industries and sectors
Strong knowledge and skills in user research data analysis market research and competitive benchmarking methods and tools
Excellent communication presentation and storytelling skills and the ability to communicate complex and abstract concepts in a clear and compelling way
Exceptional strategic thinking problemsolving and decisionmaking skills and the ability to balance creativity and pragmatism
Highly collaborative adaptable and clientoriented and the ability to work effectively in a fastpaced and dynamic environment
Passionate curious and driven and the ability to inspire and motivate others
HP offers a comprehensive benefits package including:
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $183650 $275450 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on jobrelated knowledge skills and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
Job
MarketingSchedule
Full timeShift
No shift premium (United States of America)Travel
Relocation
Equal Opportunity Employer (EEO)
HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If youd like more information about HPsEEO Policyor your EEO rights as an applicant under the law please click here:Equal Employment Opportunity is the LawEqual Employment Opportunity is the Law Supplement
Required Experience:
Exec
Employment Type
Full-Time
