Patient Account Rep - Community Home Medical Equipment CHME Customer ServiceIntake
Patient Account Rep - Community Home Medical Equipment CHME Customer ServiceIntake
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1 Vacancy
Job Description
Join Community
Community Health Network was created by our neighbors for our neighbors. Over 60 years later community is still the heart of our organization. It means providing our neighbors with the best care possible backed by stateoftheart technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all it means exceptional care simply delivered and we couldnt do it without you.
Make a Difference
The Patient Account Representative for Community Home Medical Equipment is a critical part of our Patient Service and Revenue Cycle Team. The Customer Service/Order Intake position is customer focused with emphasis on receiving processing and qualifying orders received for the Durable Medical Equipment (DME) we provide. This will include insurance verification and requesting prior authorizations for the orders received and processed.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting have excellent communication skills and a positive attitude toward problemsolving.
- High school diploma or GED equivalent .
- Two 2 or more years of experience in revenue cycle healthcare.
- Healthcare insurance medical billing and/or reimbursement experience preferred.
- Prior Durable Medical Equipment/Home Medical Equipment (DME/HME) experience.
- Previous experience with Brightree EMR strongly preferred.
- Ability to learn and maintain knowledge of insurance qualification requirements for Durable Medical Equipment (DME).
- Ability to establish and maintain Professional relationships with Providers that are ordering Durable Medical Equipment (DME).
- Ability to multitask and work in a fastpaced environment to ensure patients are receiving the needed equipment timely.
- Familiar with Medicare Medicaid and Commercial insurance terms and processes.
- Exceptional customer service phone etiquette and experience.
- This position will allow the flexibility to work remotely after the initial training period with the expectation to work onsite on an as needed basis per the needs of the hiring department.
- Community caregivers performing work remotely are permitted to live in the following states: Indiana Illinois Ohio Michigan Kentucky Florida and Texas. Caregivers are not allowed to perform work remotely outside of the above states. Applicants from other states may apply; however if hired they will be required to relocate to one of the above states within 60 days of their employment date.
Employment Type
Full-Time
