Senior IT Specialist
Senior IT Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Titan
Titan is an awardwinning WallStreetbased wealth management firm. Backed by some of Silicon Valleys best (a16z GC Sam Altman) we manage the wealth of tens of thousands of clients with billions in assets. As consumer finance approaches its graduation moment from the era of fast money day trading were vying to be its leader. Our end objective is to build the next Goldman Sachs one of the most revered institutions in all of finance.
Why Join Titan
For the right person we believe Titan will be one of the most rewarding jobs they ever have.
WorldClass Investors: Were backed by top investors who share our bold vision including a16z General Catalyst Sam Altman.
Critical Why Now: The advent of LLMs enables Titan to be the first AInative advisor in history (if you needed a peek at our roadmap here you go). This is driving our urgency.
Disproportionate Impact: Were still at the beginning of our journey and a small team which is ultimately the greatest selling point to the right person. Your impact at Titan will disproportionately matter.
Vibrant inperson culture: We thrive on being a hightouch team working together in the trenches in person (youll see our founders in office every day).
Big Vision Big Risks: We believe in taking bold opportunities and arent afraid of change.
Compensation: Titan offers competitive cash compensation and wellabovemarket equity packages because we want every team member to feel and act like an owner.
Role Overview:
We are seeking a Senior IT Specialist who will serve as the backbone of our IT operations providing comprehensive support across the spectrum from tier 1 troubleshooting to strategic cybersecurity initiatives alongside our compliance team to leading the integration of innovative AI solutions. Your role will be instrumental in making our workplace smarter more secure and optimized for the future.
We are on a mission to drive innovation and make a meaningful impact by imbedding intelligence into the core of our systems and workflows. In an era where data and AI shape industries and transform operations Titan is committed to staying at the forefront of these advancements and you will be a key player in this for our internal infrastructure!
This role requires a problemsolver who can balance daytoday IT support with forwardthinking innovation ensuring our employees have the tools and security they need to succeed. The ideal candidate is proactive resourceful and eager to optimize workflows using AI and automation.
What youll do:
Onboard new employees by setting up laptops and providing them with the equipment/tech as needed.
Manage all aspects of SaaS applications within our tech stack ensuring seamless access for tools like GSuite Zoom and Slack.
Provide comprehensive IT support across all levels from Tier 1 helpdesk issues to advanced troubleshooting.
Manage maintain and enhance IT infrastructure including servers cloud platforms and endpoint devices.
Implement and oversee cybersecurity best practices ensuring compliance with industry standards and mitigating security risks alongside our compliance team.
Lead the integration of AI and automation tools to improve workflows and optimize IT operations internally.
Act as the primary point of contact for technical escalations and critical IT incidents.
Develop and enforce IT policies documentation and training materials for employees.
Collaborate with engineering and data teams to ensure seamless technology integration.
Evaluate deploy and manage IT tools software and SaaS platforms to support business needs.
Monitor and optimize network performance backups and disaster recovery plans.
Upkeep our inventory management (Laptops desktops accessories etc)
Maintain vendor relationships and manage IT procurement processes.
Offboard employees and ensure appropriate access is revoked and security protocols are in place and upheld.
Qualifications:
5 years of IT support experience preferably in a fastpaced startup or fintech environment.
Extensive knowledge of macOS along with proficiency in Windows Linux and cloud environments such as AWS Azure or Google Cloud.
Proven experience managing Mobile Device Management (MDM) solutions such as Kandji or Jamf.
Experience with identity and access management using Okta to streamline authentication and secure user access.
Experience with cybersecurity frameworks (SOC 2 ISO 27001 NIST) and security best practices.
Familiarity with Kandji Okta and AIdriven IT tools.
Expertise in networking VPNs firewalls and troubleshooting connectivity issues.
Proficiency in scripting and automation.
Handson experience with ITSM tools endpoint management and asset tracking solutions.
Strong analytical problemsolving and communication skills.
Ability to work independently and proactively manage multiple priorities and drive innovation.
Required Experience:
Senior IC
Employment Type
Full-Time
