Performance Lead
Performance Lead
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Job Description
What youll bring to the team
Performance Lead
Location:THORPE PARK Resort KT16 8PN
Hours: 40 hours per week
Salary:
The Performance Lead will help support the resource and planning team in maintaining and driving operational readiness across Thorpe Park. This role will focus on the support and admin required for conducting spot checks supporting investigations and assisting with the facilitation of training courses for frontline staff.
Responsibilities:
- Assist in coordinating and supporting the delivery of training sessions for frontline staff ensuring training materials align with operational standards and safety protocols.
- Help collaborate with the Operations Specialist and Resource Associates to update and organize training content and materials reflecting changes in processes safety regulations and operational objectives.
- Support with any Employee Relations (ER) processes ensuring alignment with company policies and best practices.
- Assist with the facilitation of investigations note taking documenting findings and supporting the resolution of operational and employeerelated issues.
- Oversee compliance of policies and procedures set forth within the Merlin Entertainments Group Health Safety and Security Policy.
Qualifications & Experience
- Previous experience in an HR administrative or resource coordination role (preferred).
- Familiarity with ER training and absence management processes.
Benefits
- Merlin Magic Pass 20 free tickets for you your family and friends to enjoy all our Merlin Attractions across the world rising to 40 after a years service
- 28 days holiday (including bank holidays)
- Company bonus
- Private pension scheme
- 40 discount online off LEGO
- 25 discount in our onsite retail shops and restaurants
- Ongoing training and development opportunities
- Plus many more
This role is a fulltime role averaging 40 hours per week. Due to the nature of the business this will include weekends bank holidays and some late evenings as required.
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email atand one of the team will get back to you as soon as possible.
Pay Range
Employment Type
Full-Time
