Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills perspectives and ideas we choose to lead. Applications fromprotected veterans and individuals with disabilities are strongly encouraged.Are you an unemployed job seeker in the midst of a job search
A career changer attempting to transition into healthcare
A retiree seeking a second career
A stayathome parent preparing to reenter the workforce
Have you recently relocated to the Boston area
At Bulfinch Temporary Service a division of Massachusetts General Hospital and Partners HealthCare our employee talent pool comes from all walks of life.
At present we are considering applicants on an asneeded basis for both parttime and fulltimePatient Service Coordinators to work in outpatient areas with the potential to transitionto temptohire contingent upon satisfactory performance and changing staffing needs.
Job opportunities arelocatedat Mass General Hospitalwe alsoservice a number of satelite locations in and around greater Boston forMGH affiliates.
While job responsibilities will vary dependent upon clinical practice needs in which case we require a large degree of flexibility in general they will include the following:
- Provide administrative support to healthcare providers within a highvolume ambulatory setting and function as the primary interface between the patients and medical team.
- Schedule patient appointments diagnostic testing and surgeries.
- Obtain referrals and precertifications as needed.
- Register and/update demographic PCP and insurance information.
- Collect copayments and fees.
- Oversee details of billing.
- Answer phones and triage calls as appropriate.
- Photocopying faxing and filing.
- Associate or Bachelors degree or equivalent secretarial training preferred.
- 1 years experience in a healthcare setting required for Level I role. (Additional experience required for higher level positions.
- Demonstrated understanding of managed care and other insurancerelated coverage plans.
- Computer literacy including proficiency with Windowsbased computer applications essential.
- Demonstrated accurate typing and data entry skills.
- Prior customer service experience.
- Knowledge ofEPIC software a plus!
- Strong patient service orientation and welldeveloped communication skills.
- Qualified individuals must be available to complete a fourday operations training program and to work parttime or fulltime MondayFriday days.
- He/she should be a quick study with a cando positive attitude and a demonstrated ability to be both reliable and punctual.
Competitive candidates will also possess a professional demeanor solid organizational skills and the ability to work effectively as part of a team. Bulfinch Temporary Service employees often cover leaves of absences vacations as well as vacant f/t openings often resulting in temptohire.
Qualified applicants who meet the above requirements and are able to make a minimum onemonth or more commitment are encouraged to apply.
Required Experience:
IC