Junior IT Help Desk Operations Specialist with TSSCI and Full Scope Polygraph
Junior IT Help Desk Operations Specialist with TSSCI and Full Scope Polygraph
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Job Description
Description
Founded in 1989 CALNET Inc. is a privately held company in the Technology Intelligence Analysis and Language Services consulting arena. Headquartered in Reston VA CALNET employees deliver true value to our customers by employing best practices world class technologies industry expertise in every project. CALNET is a CMMILevel III DEV ISO 9001 ISO 2000 and ISO 27001:2013 certified company.
About the Job
CALNET has a requirement for a Junior IT Help Desk Operations Specialist with TS/SCI and Full Scope Polygraph to support Information Technology (IT) operations for the U.S Intelligence Community at Ft Meade MD
Job Description
Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web or emailsubmitted requests. Logs and tracks inquiries using service request management database andmaintains history records and related documentation. Promptly categorizes generates routes and escalates when necessary customer requests that are escalated beyond the ITSC area of responsibility.
Required Qualifications:
Position requires a minimum of 1 year of experience with background in IT Help Desk Operations and Microsoft Office applications to include Outlook Word and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required butis a plus.
Bachelors Degree in Information Technology or 5 years of experience in related field
Security certification required.Position Requires TS / SCI with Full Scope Polygraph
This opportunity is located in Ft. Meade GA. To be considered for this opportunity please send your Word resume toemailprotected.
CALNET Inc. offers a competitive salary and a generous benefits package. This package includes medical dental vision life short and longterm disability insurances a 401(k)retirement savings plan and generous leave time.
CALNET Inc. is an Equal Opportunity Employer. EEO/M/F/D/V
www.CALNET
Required Experience:
Junior IC
Employment Type
Full-Time
