A client that specializes in creating custom software for the mining industry in the heart of Johannesburg is looking for a Technical Writer with business analysis experience to join their inoffice team. This role will be responsible for creating maintaining and updating technical documentation for business processes software applications and technical procedures.
Duties & Responsibilities
Qualifications:
Relevant tertiary qualification
Requirements:
Experience in business analysis with the ability to document and communicate business requirements
Ability to create process diagrams and technical specifications
Proven experience as a Technical Writer or Technical Communicator
Experience in documenting complex business processes and technical information
Strong technical writing and editing skills
Familiar with version control systems such as Git and content management systems (CMS)
KPAs:
Documentation development
Business process documentation
Develop organize and maintain content management libraries
Collaborate with Developers Product Managers and other stakeholders
Produce user guides
Review and edit documentation
Refine and improve documentation by gathering user feedback
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