Primary Purpose:
To develop implement monitor and coordinate the Family Services area in accordance with all applicable guidelines and to train mentor and support staff to achieve program goals.
Qualifications:
Education/Certification:
- Bachelors degree from an accredited university in Social Work Sociology Psychology or related field (Case management work experience may be substituted for a degree in an unrelated field)
Special Knowledge/Skills:
- Strong written and verbal communication skills
- Strong critical thinking and decisionmaking skills
- Ability to interact with diverse populations
- Ability to identify and solve problems
- Ability to work cohesively on an interdisciplinary team
- Proficiency with a variety of software including Microsoft Word Excel Power Point Publisher and Access
- Bilingual (English/Spanish) speaking skills preferred
Experience:
- Three to five years experience in social human or family services
- Three years experience with casework and supervision
Major Responsibilities and Duties:
- Model HCDE and Head Starts mission vision and values.
- Work with interdisciplinary teams to ensure integration and consistent delivery of all Head Start services.
- Develop a written plan and procedures for implementing the Family Services component of the program.
- Regularly review program reports to monitor compliance in Family Services and other program areas.
- Provide training on program procedures and general training that promotes effective case management services and family engagement.
- Provide onsite mentoring to Family Services Providers on a regularly scheduled basis to ensure the effective delivery of services to families.
- Provide ongoing professional development and feedback on specific performance objectives to Family Services Providers.
- Develop relationships with service providers and community members to support the ongoing recruitment of eligible children.
- Maximize program resources through the community and affiliated agencies.
- Maintain the confidentiality of information.
- Perform other duties as assigned.
Required Experience:
IC