Director of Clinic Operations
Director of Clinic Operations
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Job Description
Job Details
Description
At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people foster hope
support choice and celebrate success.
**HILL COUNTRY MHDD CENTERS IS OFFERING A $2000 SIGNON BONUS FOR
ALL MENTAL HEALTH POSITIONS
THAT ARE FULLTIME NEW HIRE EMPLOYEES**
Caring People Dedicated to Quality Service
Help us help others:
The Director of Clinic Operations is under the immediate supervision of the Senior Director of Mental Health. The Director of Clinic Operations works with considerable latitude to oversee each mental health clinic and supervises the daytoday operations as support to the Clinic Directors. This position will facilitate reviews of program and clinic process effectiveness analyze data of clinic outcomes develop and implement clinic process improvement initiatives. This position will also oversee peer and family partner services and ensure seamless
integration of these critical services into clinic workflows. This position is also responsible for ensuring services are in compliance with state and federal statutes and contracts as well as center policies and procedures. This position provides clear direction training supervision and accountability to all direct reports. Acts as a role model and serves as coach to mentor direct reports.
You will get to:
Oversee daytoday administrative functions for the MH clinics
Ensures annual performance evaluations are complete for all direct reports and that all staff evaluations are completed within a timely manner
Supports as needed in agencywide training
Schedules meetings with the Clinic Directors and other direct reports to review performance standards data outcomes and creates solutions to meet any unmet standards
Identifies provides and/or coordinates training or support that will provide tools needed for supervisors and staff within the clinics to be successful effective and efficient
Recognizes and encourages outstanding performance by team members develops morale selfcare and implements appreciation initiatives
Willingness to step in when needed to provide services or perform clinic duties if a Clinic Director is on leave or there is a vacancy
Collaborates with intraand interagency staff to improve services resources and access to services
Initiates/assists and maintains working relationships with community stakeholders for improved service provision
Supports the Clinic Directors to fill in any gaps and problem solve immediately to resolve any unmet standards or needs
Qualifications
Youll definitely need:
- A bachelors degree from an accredited college or university in psychology sociology behavioral or human services or related degree.
- Five years experience working in behavioral health field
- Three years of management experience
Preferred:
- Two years experience with the implementation of services compliant with a State of Texas Performance Contract.
- Previous work experience in a Local Mental Health Authority (LMHA)
- Demonstrated experience with the development implementation and monitoring of CQI initiatives
- A valid Texas State Drivers License.
- Current automobile insurance and the ability to travel
Well also want you to:
Support the timely hiring and training of quality personnel
Develop and implement strategies and practices that foster positive changes in service delivery to include the seamless integration of peer and family partner services.
Ensure delivery of personcentered traumainformed recoveryoriented programming
Understand and implement the Certified Community Behavioral Healthcare Clinics (CCBHCs)
requirements and Local Mental Health Authority (LMHA) contract
Supports the Senior Director of Mental Health in tracking indicators related to CCBHC quality metrics and creating systemwide changes to programs of care
Assists the Senior Director of Mental Health to instill a sense of accountability among team members by modeling oversight of individual and organization performance standards
Supports the Senior Director of Mental Health in coaching and training supervisors to develop skills experience and professional growth
Assists the Senior Director of Mental Health in ensuring that all policies associated with the behavioral health program are current and reflect best practices and programmatic operations
Proficient in budget creation and management.
Proficient in data entry tracking data documentation and communication skills
Assists the Senior Director of Mental Health in grants management and implementation
Assists the Senior Director of Mental Health on budgets and identifying cost drivers
Works collaboratively with other departments (Facilities HR IT) to provide full support for all the clinic operations
Reacts to change productively and handles other tasks as assigned
Serve as a role model and mentor by carrying out the agency mission
Facilitates the implementation of evidencebased group delivery services
Provides progress reports regarding performance measures and outcome measures to management in a timely and accurate manner
Creatively problem solves barriers by offering solutions and following up on progress
Proficient in taking complex processes and turning it into simple stepbystep instructions
Strong sense of accountability reliability and responsiveness
Submits all requisite paperwork to include travel logs purchase orders and all other required or requested documentation in an accurate and timely manner
Were excited to provide:
- PPO health insurance plan with option to add dependents.
- PPO dental plan and vision insurance options for healthy teeth and eyes.
- Employer paid life insurance.
- 401(a) plan employer matches your contributions dollar for dollar up to 8 of your salary. You are 100 vested after 3 years of service.
- 457/403(b) plan employees are immediately eligible to contribute pretax earnings.
- Generous paid time off for fun and vacations and paid sick time for when youre under the weather.
- Authentic and caring environment where folks care about each other and want to do good in the world.
We can pay you:
$90000 annuallyand benefits plus good karma for doing good in the world.
Required Experience:
Director
Employment Type
Unclear
