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Salary Not Disclosed
1 Vacancy
Job Description
PhysMED is seeking highly organized and detailoriented individuals to join our team! We currently have the following openings:
- Bilingual New Patient Scheduler
- Billing Specialist
- Case Management
See below for the job descriptions for each position!
Bilingual New Patient Scheduler
Primary Functions & Accountabilities:
- Manages telephone calls as well as new patient inquiries via mail or fax; return patient phone appointment requests in a timely manner.
- Answers phones appropriately and professionally providing excellent customer service.
- Clarifies information needed by the caller and determines the best course of action to meet the patients needs.
- Effectively communicates with physicians patients and other professionals and returns phone calls promptly.
- Schedules patients appointments in accordance with internal guidelines and physician appointment scheduling protocols.
- Collects and enters patients demographics in the system completely and accurately
- Verifies any information necessary in preparation for office visit (e.g. if the patient has seen another physician for the same problem if xrays are available etc..
- Direct patient calls regarding medical inquires to the appropriate resource.
- Performs other duties as assigned
Billing Specialist
Primary Functions & Accountabilities:
- Verification of clients insurance
- Prepare and submit claims
- Monitor payments for any lapses and send out patient statements
- Reconcile payments
- Work denied claims and send appeals when necessary
- Answer billing questions over the telephone
- Performs other tasks as directed by manager
Case Management
Primary Functions & Accountabilities
- Answering incoming patient calls.
- Completing all new patient admissions and entering it digitally.
- Verifying relevant medical history for each patient.
- Scheduling appointments for new patients specialist consultations tests and
- procedures.
- Answering and following up with phone and email inquiries.
- Sending and requesting Medical records.
- Addressing any patient complaints or concerns.
- Performing clerical work such as filing copying or faxing.
- Complying with the regulations and policies of the facility.
- Other duties as assigned
Employment Type
Full-Time
