Day shift opening in Customer support Telesales in Chennai for both Fresher and experience.
Location: Chennai Parthasarthi Puram T Nagar
Fresher Salary: 16000 inhand
Experience salary:20000 inhand
Job Summary:
We are seeking a UG/Graduate fresher and experience in customer support telesales telemarketing or tele counselor role. The ideal candidate must possess exceptional English communication skills
Key Responsibilities:
- Manage outbound and inbound calls to address customer inquiries
- Promptly address all valid customer concerns
- Develop customer profiles and comprehend their partner preferences
- Identify customer needs and convey the clients value proposition
- Schedule appointments or finalize deals with clients
- Contact leads from a database list and conduct research on potential prospects
- Educate customers on all products services and packages including competitor offerings
- Utilize CRM and data entry systems
- Handle customer lead generation pipeline management organization effective communication and strong listening skills
Requirements
Requirements:
- U/G Graduate fresher and experience both can apply in customer service role
- Exceptional communication and interpersonal skills
- Ability to comprehend customer needs and employ upselling and renewals techniques
- Proactive problemsolving skills
- Familiarity with CRM software
- Willingness to work rotational shifts and night shifts as per business requirements
- 6 days working 1 rotational week off
- Day shift 10am to 7pm shift
Desirable Qualifications:
- Customer relationship building
- Communication and presentation
- Problemsolving and analysis
- Time management and organization
- Technical aptitude
Benefits
1. Career growth opportunities.
2. Collaborative work environment.
3. Recognition and rewards.
4. IJP promotion opportunity
5. Incentive