drjobs Telesales opening in Chennai in a leading Company

Telesales opening in Chennai in a leading Company

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1 Vacancy
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Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Day shift opening in Customer support Telesales in Chennai for both Fresher and experience.


Location: Chennai Parthasarthi Puram T Nagar

Fresher Salary: 16000 inhand

Experience salary:20000 inhand



Job Summary:


We are seeking a UG/Graduate fresher and experience in customer support telesales telemarketing or tele counselor role. The ideal candidate must possess exceptional English communication skills

Key Responsibilities:


  • Manage outbound and inbound calls to address customer inquiries
  • Promptly address all valid customer concerns
  • Develop customer profiles and comprehend their partner preferences
  • Identify customer needs and convey the clients value proposition
  • Schedule appointments or finalize deals with clients
  • Contact leads from a database list and conduct research on potential prospects
  • Educate customers on all products services and packages including competitor offerings
  • Utilize CRM and data entry systems
  • Handle customer lead generation pipeline management organization effective communication and strong listening skills


Requirements

Requirements:

  • U/G Graduate fresher and experience both can apply in customer service role
  • Exceptional communication and interpersonal skills
  • Ability to comprehend customer needs and employ upselling and renewals techniques
  • Proactive problemsolving skills
  • Familiarity with CRM software
  • Willingness to work rotational shifts and night shifts as per business requirements
  • 6 days working 1 rotational week off
  • Day shift 10am to 7pm shift


Desirable Qualifications:

  • UG/Graduate in any field


Skills:

  • Customer relationship building
  • Communication and presentation
  • Problemsolving and analysis
  • Time management and organization
  • Technical aptitude


Benefits

1. Career growth opportunities.
2. Collaborative work environment.
3. Recognition and rewards.
4. IJP promotion opportunity
5. Incentive


Employment Type

Full-Time

Company Industry

About Company

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