Seasonal Assistant

Position Summary:

The Seasonal Assistant will support the operations and guest services at Trinity River Audubon Center (TRAC) including admissions Nature Store sales membership sales and visitor and volunteer assistance. The Seasonal Assistant will work in the Center and provide excellent customer service by eagerly welcoming each visitor with information about TRAC with warmth and kindness.

This is a parttime seasonal position working up to 25 hours per week from April 2025 through June 2025.

This is an onsite position based at Trinity River Audubon Center at 6500 Great Trinity Forest Way and weekends will be required.

Compensation:

$16.00 $17.00 / hour

Essential Functions

• Deliver excellent customer service contributing to a welcoming environment for all guests visitors members volunteers and event attendees coming through the Center.

• Support retail operations throughout the Center.

• Proactively assesses visitor needs.

• Answer the Centers main phone line and expedites calls to appropriate departments or staff members.

• Handle difficult situations with tact and respect and reports all issues to the Supervisor.

• Provide uptodate information to visitors regarding special events and programs.

• Develop an understanding of the ecology and natural history of Trinity River Audubon Center.

• Responsible for processing all cash and credit card transactions.

• Assist with special events.

• Assist with endofday facility closure by clearing the grounds and boardwalk to ensure all visitors are safely exited.

• Maintains and fosters culture of safety.

• Other duties as assigned.

Qualifications and Experience:

• GED or high school diploma preferred and 12 years of experience. An equivalent combination of education and experience will also be considered.

• Experience in customer service retail or administrative support role.

• Excellent communication and interpersonal skills.

• Must be eager to learn and share knowledge with others.

• Detailoriented with the ability to multitask in a fastpaced potentially noisy environment.

• Must work well in a team and professionally represent Audubon to the public and volunteers.

• Able to follow directions and work autonomously.

• Ability to quickly learn a point of sale/ticketing database.

• Ability to handle cash and credit card transactions accurately.

• Computer experience and high comfort level with technology including Outlook and other webbased applications.

• Commitment to Audubons organizational values of care collaboration change integrity impact and innovation.

• Experience fostering inclusive and collaborative work environments is valued.

• Ability to lift up to 15 lbs. and on occasion traverse at least 3 miles in a variety of weather conditions with or without accommodation.

• Ability to work a flexible schedule including weekends.

EEO Statement

The National Audubon Society is a federal contractor and an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. We are committed to a policy of nondiscrimination inclusion and equal opportunity and actively seek a diverse pool of candidates in this search.

Accessibility Statement

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