Box Office Industry Liaison
Box Office Industry Liaison
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Job Description
Job Summary:
WHO ARE WE
Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster Live Nation Concerts and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50000 events annually for nearly 7000 artists in 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information visit www.livenationentertainment.
WHO ARE YOU
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
WHAT THIS ROLE WILL DO
Direct and supervise parking operations for VIP Industry Personnel ensuring a smooth efficient and personalized experience.
Greet VIP Industry guests upon arrival and issue any tickets or credentials noted.
Explain credential access to VIPs upon arrival.
Escort VIP Industry guests into the building and to their seats as needed.
Coordinate with event staff and parking teams to ensure VIP parking spaces are reserved and properly maintained
Communicate with Palladium management and security to ensure safe and secure parking for VIPs.
Address any parkingrelated issues or concerns promptly.
Maintain professionalism at all times
Maintain confidentiality and discretion regarding guest identities and any sensitive event information
Assist with general parking flow
Occasionally work box office will call or ticket sales shifts if needed.
WHAT THIS PERSON WILL BRING
Required:
Previous experience in customer service
Previous valet/parking management experience
Entry level knowledge of basic computer operation and Point of Sales systems
Detail oriented with excellent organizational and problemsolving skills.
Ability to communicate work well with others work in a highvolume and sometimes stressful environment
Ability to work flexible hours including nights weekends and holidays based on event schedules.
Friendly and approachable demeanor with commitment to providing exceptional service
High School Diploma
Preferred:
Previous ticketing experience
Working knowledge of Windows based PC programs
Experience working in fastpaced highprofile environments
Familiarity with the music industry
Physical Demands/Working Environment:
Working environment is fastpaced
Ability to stand walk and assist guests for extended periods
Position requires working outdoors in various weather conditions
Eventbased role with flexible hours based on event scheduling
EQUAL EMPLOYMENT OPPORTUNITY
We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves contribute fully and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations enjoy new experiences and learn from the talented people you will be working with.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age 40 and over) ancestry color religious creed (including religious dress and grooming practices) family and medical care leave or the denial of family and medical care leave mental or physical disability (including HIV and AIDS) marital status domestic partner status medical condition (including cancer and genetic characteristics) genetic information military and veteran status political affiliation national origin (including language use restrictions) citizenship race sex (including pregnancy childbirth breastfeeding and medical conditions related to pregnancy childbirth or breastfeeding) gender gender identity and gender expression sexual orientation intersectionality or any other basis protected by applicable federal state or local law rule ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance San Francisco Fair Chance Ordinance
and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so including reasonable accommodations related to pregnancy in accordance with applicable local state and / or federal law. As part of its commitment to make reasonable accommodations Live Nation also wishes to participate in a timely good faith interactive process with a disabled applicant to determine effective reasonable accommodations if any which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a casebycase basis.
HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available including promotion from within employee referrals outside advertising employment agencies internet recruiting job fairs college recruiting and search firms.
The expected compensation for this position is:
$18.00 USD $22.50 USD Hourly** Pay is based on a number of factors including market location qualifications skills and experience.
Employment Type
Part-Time
