Benefits Account Manager - Public Entity
Benefits Account Manager - Public Entity
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Benefits Account Manager
Department: New Jersey Platform Public Entity
Location: Iselin NJ
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters including Insurance Reinsurance Cyber Services Mortgage Origination and more.
Acrisure employs over 17000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation client centricity and an indomitable will to win.
Responsibilities:
Establish develop and sustain professional relations with internal staff carriers and clients.
Assist Account Manager with assigned book of business as it relates to prerenewal marketing and analysis renewal administration and ongoing communication
Respond to client questions and issues while maintaining appropriate client files
Manage enrollment and educational material under the direction of the Account Manager.
Manage Retiree medical and COBRA notifications when assigned
Investigate and resolve eligibility file issues research and resolve file discrepancies reported by carriers.
Provide timely updates to client and carrier requests
Provide policy interpretation and clarify procedures to HR and Department management per the contracts issued by the carriers.
Assist in annual benefits open enrollment including plan design changes and testing; conduct open enrollment presentations when needed.
Assist in identifying inefficiencies and areas in need of improvement.
Ensure all post renewal activities are completed timely (Cobra SBCs Epic review of first renewal billing and census).
Oversee preparation development and release of assigned account RFPs
Release all renewal marketing timely to respective Carriers/TPAs.
Track marketing responses and follow up base on delivery date.
Review all proposals confirming responses match the requested products requested.
Spreadsheet client financials for review with the Account Manager.
Perform other duties when necessary to support assigned Account Manager.
Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately.
Comply with government and state regulations and plan provisions to ensure compliance with annual notices and plan provisions are communicated accurately.
Supporting the call center Customer Service Rep provide guidance when needed monitoring calls benefits inbox resolving eligibility or claims issues to ensure reasonable timeframes are met and issue has a positive resolution. Involve Account Manager when necessary or additional guidance is needed.
Requirements:
25 years of experience working in employee health benefits or insurance benefit information.
Work effectively and efficiently within strict deadlines as part of a team.
Strong organization and time management skills.
Ability to selfmanage in a fastpaced environment and to troubleshoot issues as they arise.
Strong knowledge of Excel and experience navigating online systems.
Excellent interpersonal analytical and written communication skills.
Experience working in a strong customerservicefocused environment within human resources personnel benefit staff.
Knowledge in Medical Pharmacy Dental and Vision benefits is strongly preferred.
Experience in developing educational and training materials for open enrollment meetings.
Education/Experience:
College degree or 35 years equivalent professional experience in group insurance
Life and Health License required.
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Offering hybrid work option
Opportunities for Growth
Parental Leave
Generous time away
Acrisure is committed to making an impact in our communities by giving back with millions committed to childrens health with Helen Devos Childrens Hospital and UPMC Childrens Hospital of Pittsburgh.
For more visit www.Acrisure or learn more here.
#LIVM1
Acrisure is committed to employing a diverse workforce. All applicants will be considered foremploymentwithout attention to race color religion age sex sexual orientation gender identity national origin veteran or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisures property and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisures Human Resources Talent Department.
Required Experience:
Manager
Employment Type
Full Time
