Job Description
Reporting to the Associate Vice President for Information Technology and Chief Technology Officer AVP / CTO the Assistant Vice President for Information Technology for Infrastructure Services provides executive leadership to the teams responsible for Networking Telephony Data Center Operations Compute and Storage and System Administration. This position oversees strategies operations and budgets related to these core infrastructure services while fostering a culture of innovation collaboration and accountability within these teams. The Assistant VP plays a critical role in transitioning infrastructure services from traditional operational support to becoming a strategic enabler of transformative technology initiatives across the University. By promoting standards best practices and sustainable technology solutions the Assistant VP drives the adoption of cuttingedge infrastructure technologies that align with institutional priorities and objectives. Key responsibilities include developing a longterm vision for infrastructure services championing strategies to enhance system reliability and performance and fostering partnerships across the University to align infrastructure initiatives with business and academic needs. The Assistant VP actively engages with University leadership to identify and prioritize infrastructure projects that support Syracuse Universitys mission ensuring seamless integration with enterprisewide technology goals. The role emphasizes participation in professional organizations such as Educause Internet2 and other industry forums to stay informed of emerging trends and innovations in higher education technology. Additionally the Assistant VP cultivates strong vendor relationships to maximize the value of investments in infrastructure technologies. As a member of the ITS senior leadership team the Assistant VP contributes to the development and promotion of ITS goals and strategies ensuring alignment with Syracuse Universitys mission and objectives. This position requires a forwardthinking leader with demonstrated experience in higher education IT governance infrastructure strategy budget management vendor relationship management and organizational strategic planning.
Responsibilities
Strategy and Planning: Implement the vision of ITS and the AVP / CTO and work in collaboration with other campus IT leaders actively engaging in planning developing and managing the Universitys technology services. Work closely with the ITS executive management team in planning directing and implementing short and longrange objectives including budget planning and evaluating results and progress toward implementing the ITS strategic plan. Work closely with campus stakeholders and constituents to ensure that the applications and technology ITS delivers include deep stakeholder input and meets customer expectations. Serve as a senior advisor to the AVP / CTO . Develop organizational vision and ITS strategic and operational plans aligning priorities and actions in support of Universitywide goals. Organizational Leadership: Provide direct oversight for the following ITS teams: Networking and Core Infrastructure Services CIS . Work in collaboration with Director of Administration to manage budget and human resource Collaborate partner and provide organizational perspective to ITS executive leadership. Participate in the management of ITS senior staff meetings and represent the Associate VP in their absence. Collaboration and Outreach: Assist and support the senior IT leadership in building and maintaining partnerships throughout the campus community. Represent ITS on Universitywide strategic and operational task forces and committees as appropriate. Consult with external technology experts to identify emerging IT trends and opportunities and evaluates them within the context of the Universitys and ITSs strategic goals and direction. Foster relationships with regional and national IT associations such as EDUCAUSE lnternet2 and EAB as well as other institutions of higher education. Establish maintain and promote strong partnerships with strategic IT vendors and agencies. Other duties as assigned.
Required Experience:
Chief