Registration Specialist - Emergency Care Center
Registration Specialist - Emergency Care Center
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$ 19 - 29
1 Vacancy
Job Description
Requisition Number: 510307
Why North Memorial Health
At North Memorial Health youre part of an inclusive health team that is rooted in our values: Advocate Courageously Rally Together Respect Uniqueness and Create Impact. Empathy and care are at the heart of Norths culture which is designed to actively support each team members wellbeing and growth. Our strength lies in our diversity and we embrace the unique contributions and experiences of each person. Together we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 25 clinics which includes 13 primary clinics 6 specialty clinics 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital established in 1954 is a 385bed facility recognized as the top Level 1 Trauma center for 25 years as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009 is a 134bed facility recognized as a top hospital in the state for Women and Children Care with a Level III NICU and is the largest Family Birth Center in the state 5000 deliveries per year and over 60000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list 2023 Womens Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a nonprofit organization you are eligible for the Public Student Loan Forgiveness program. Most parttime and all fulltime positions are eligible for benefits.
- Health & Welfare Benefit Packages
- 401k Retirement Match or Pension Plan based on workgroup eligibility
- Generous Paid Time Off (PTO) Plans
- Adoption Reimbursement up to $3000 per child
- Child Care Discount Program with New Horizon 10 off weekly childcare tuition
- Education/Tuition Reimbursement
- 24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community with initiatives that reinforce our belief in diversity equity and inclusivity to promote a workforce that enables authenticity as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions backgrounds languages beliefs and customs of our community and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths assumptions and acts of implicit bias.
About this position
The Registration Specialist ECC is responsible for greeting visitors/arriving customers. Concurrently the Registration Specialist is also responsible for accurately registering customers into the hospital system. Ensures customers are correctly identified and all appropriate information is recorded by obtaining and verifying customer identification demographic and insurance information. Actively and consistently demonstrates the mission vision values and guiding principles of Maple Grove Hospital.
Requirements
Education
High school diploma or equivalent.
Experience
6 months clerical and/or customer service experience in a hospital clinic or physicians office.
1 years scheduling or registration experience in a hospital clinic or physicians office preferred.
Strong knowledge of medical terminology.
Strong problem solving and critical thinking skills.
Ability to handle stressful situations and maintain composure in presence of customers families guests and team members.
Effective planning organizational and detailoriented skills.
Solid PC skills to include MS applications Internet etc.
Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form) clearly and concisely in a manner appropriate to the audience.
Demonstrated ability to deal with conflict in a positive manner. Has an awareness of responds to and considers the needs feelings and capabilities of others.
Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
Ability to maintain quality safety and infection control standards.
Must be able to read write and speak effectively in English.
The North Memorial Health System is dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt perfectly align with every qualification listed we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hourspertwoweekpayperiod: 56
Shift: Evening/Night 8 hours
WeekendRequirement: Every 3rd Weekend
Call Requirement: None
Remote or Onsite:Onsite
FLSA Status: NonExempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range:N11 $19.76 $29.64 based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
