Medical Interpreter - Haitian Creole - Womens Health - Physician Office
Medical Interpreter - Haitian Creole - Womens Health - Physician Office
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Job Description
Thank you for considering a career at Mercy Health!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Medical Interpreter Haitian Creole Womens Health Physician Office
In compliance with BSMH policy and procedures particularly relating to client confidentiality the Interpreter serves (remotely or in person) as a conduit of communication between speakers of two different languages in the consecutive simultaneous and/or sight translation modes. The Interpreter understands and abides by all published Standards of Practice and Codes of Ethics for medical Interpreters in the United States. As needed the Interpreter also contributes to BSMHs efforts to advance the full range of diversity inclusion and cultural competence initiatives.
Essential Job Functions
Accurately interprets from a source language to a target language for patients staff and families via Video Remote Interpreting (VRI) Over the Phone Interpreting (OPI) or Onsite as needed.
Identifies and resolve conflicts related to the meanings of words concepts practices or behaviors appropriately rendering messages from one language to another accurately without omissions and additions; all while maintaining message content context and style as much as possible in order to facilitate effective communication.
Interprets using the consecutive and/or the simultaneous (if explicitly requested) mode of interpretation.
Demonstrates cultural competency in dealing with patients staff and all those being served.
Able to travel to local area facilities as designated and as needed.
Maintains timely and complete data information and follows BSMH Language Services processes as requested.
Adheres to strict guidelines from the National Standards of Practice and National Code of Ethics for Interpreters in Health Care.
Performs sight translation reading aloud documents in a language other than that in which they were written.
Provides cultural mediation to assist in patient care.
Follows ethical codes that protect the confidentiality of information and maintain client confidentiality pursuant to protocols established by the contract HIPAA and industry standards.
Informs manager about patients concerns or needs for follow up /guidance.
Supports the onboarding and orientation process of new interpreters as needed.
Collaborates with and supports Senior Interpreters with the of patient rounds as needed.
Supports the departments translations function by coordinating the processing of requests as needed.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other jobrelated duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
Minimum of a 40hour Interpreting training course from a Certification Commission for Healthcare Interpreters (CCHI) approved program OR completion of approved program within 12weeks of hire (required)
National Interpreter Certification obtained within 12 months of hire (required)
Education
HS/GED diploma (required)
Associate degree or equivalent experience (preferred)
Work Experience
2 years of experience working in an acute healthcare setting with diverse patient populations (preferred)
Experience providing remote interpreting services using a video and/or telephonic platform (preferred)
Training
EPIC Electronic Health Record (required)
Successful passing of medical interpreting proficiency assessment as condition to hire. (required)
Language
Haitian Creole Fluency (or corresponding language pair associated with this position). (required)
Skills
Able to convey information effectively
Able to translate key words and short phrases
Able to use dictionary software
Strong Microsoft Office computer skills
Strong use of Internet protocol IP multimedia system software such as VoiP and VRI
Able to provide onsite interpreting services on the consecutive simultaneous and sight modes
Able to proofread edit translate and revise basic healthcare documents
Active listener
Strong oral and written communication
Critical Thinking
Problem solving
Decision making
Accountability
Assesses performance of self and others
Social perceptiveness
Active learning
Service orientation
Educate patients families and facility staff
MercyHealth is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
MH Obstetrics & GynecologyIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown Ohio or Bon Secours Franklin Virginia; Petersburg Virginia; and Emporia Virginia which are Affirmative Action and Equal Opportunity Employer please email . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Employment Type
Full-Time
