Operations Manager Education and Coaching
Brooklyn NY
150175K
9am 5pm (potential flexibility for the right candidate)
We are seeking a highly skilled and organized Operations Manager to oversee the supplemental tutoring and coaching program for heimish schools. This is an exciting opportunity to lead a growing program manage a team and ensure smooth operations while providing highquality service to schools and coaches. The ideal candidate will have a strong background in administration excellent problemsolving skills and the ability to manage complex workflows with efficiency and precision.
Key Responsibilities
- Set up finetune and maintain processes for the tutoring and coaching program.
- Oversee the invoicing process ensure proper documentation is collected from teachers and coaches before services are rendered.
- Ensure timely and accurate payments to coaches and staff.
- Serve as the main point of contact for schools resolving issues and ensuring high levels of customer service.
- Manage and support a team of coaches and staff ensuring smooth onboarding and ongoing performance.
- Maintain an efficient workflow by identifying and resolving bottlenecks quickly.
- Act as part of a larger strategic team to tweak and review processes continuously.
- Ensure all operations are handled in a techsavvy manner implementing new tools where beneficial.
Qualifications and MustHaves
- experience in administrative or operational management ideally in education or healthcare.
- Proven experience managing teams supporting workflow and meeting deadlines.
- Strong problemsolving skills ability to figure things out quickly and efficiently.
- Computer proficiency experience with invoicing systems databases and communication tools.
- Excellent interpersonal and communication skills ability to work with school administrators teachers and coaches.
- Ability to manage complex operational details while maintaining a high level of customer service.
- Fast thinker with a solutionsoriented approach.
Preferred Experience
- Background in education or healthcare.
- Experience with heimish or Jewish educational institutions.
- Experience working in a fastpaced highvolume environment.
Email:
Required Experience:
Manager