Business Analyst
Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Location: Yarra Falls Melbourne or Brisbane/Maroochydore
In this position youll be based in either Yarra Falls Melbourne or Brisbane/Maroochydore office for a minimum of three days a week with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare/flex.
We give you a world of potential
Are you a skilled Business Analyst seeking an exciting opportunity that offers variety flexibility and a supportive team environment Computershare may just have what youre looking for.
Our Project Management Office Team has an amazing opportunity for an experienced Business Analyst to join the team on a permanent basis based in Yarra Falls Melbourne or Brisbane/Maroochydore in Queensland.
As part of Computershare Utility Services you will have the chance to provide endtoend managed services consulting and solutions to Utility clients. In addition to fulfilling the traditional Business Analyst responsibilities this role involves collaborative work across teams within Computershare Utility Services supporting project change management and consulting activities.
Join us for a fulfilling and dynamic career opportunity.
A role you will love
Reporting to the PMO Manager you will play a crucial role in delivering process and system changes consulting and continuous improvement solutions for multiple external and internal clients.
This exciting opportunity will allow you to work on a diverse range of initiatives and collaborate closely with members of the leadership team. Your contributions will have a significant impact on your peers the business and our valued clients.
Key responsibilities will include:
- Managing endtoend requirements gathering using appropriate techniques
- Reviewing and challenging business requests to ensure an understanding of actual needs
- Developing user stories requirements and specifications
- Creating and revising user documentation
- Ensuring all requirements align with delivering business value
- Planning the appropriate business analysis approach based on project size and complexity
- Conducting stakeholder analysis and managing stakeholder relationships
- Presenting to project teams user groups and management for feedback
- Identifying and communicating risks and issues
- Providing guidance to the QA team on system testing
- Managing projects or assisting project managers
- Participating in solution design and helping implement solutions
- Assisting in analysing and resolving production issues and providing comprehensive issue reporting.
- Conducting client business process reviews.
What will you bring to the role
You will be a Business Analyst with a strong understanding of the Utilities industry and have theability to learn in a fastpaced environment who can work closely with the business to effectively deliver change. Working within projects or pushing through process improvements you will be expected to hold all the skills necessary to service multiple work streams (including people process and technology).
Key skills required include:
- Strong Business Analyst skillset
- A high level of logical thinking and problem solving incorporating excellent attention to detail
- Demonstrated experience liaising with users to gather requirements map the process and translate these into specifications or User Stories
- Demonstratable experience in analysing client requirements to deliver Clients objectives and vision
- Previous experience in adhering to business processes during technical development or change projects
- Knowledge of utilities business processes business rules and market transactions
- Strong knowledge of the Customer Service and Customer Operations functions with a strong understanding of customer life cycles
- Knowledge and understanding of developing and maintaining client and stakeholder relationships
Desired skills/experience:
- Experience in the Utilities industry
- Experience in Business Improvement Projects Billing System implementations or digitisation projects
- Experience in mapping processes and identifying improvement ideas for manually intensive processes
- A Degree in Computing Business Information Systems or equivalent is desirable but not mandatory
- Certification as a Business Analyst practitioner is desirable but not mandatory
Rewards designed for you
Flexible workto help you find the best balance between work and lifestyle.
Health and wellbeingrewards that can be tailored to support you and your family.
Invest in our businessby setting aside salary to purchase shares in our company and youll receive a company contribution as well.
Extra rewardsranging fromrecognition awards and team get togethers to helping you invest in your future.
And more.Ours is a welcoming and closeknit community with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare visit computershare/careershub.
Required Experience:
IC
Employment Type
Full-Time
