Medical Centre Administrator

We are seeking a dedicated and hardworking Medical Centre Administrator to join our team in Newry Northern Ireland

In this position you will collaborate with your designated team and other associated teams to ensure the effective delivery of services to our customers.

The ideal candidate will be an excellent communicator highly organized and capable of interacting with people in a caring courteous and professional manner.

This is an officebased role and occasional travel to other sites across Northern Ireland may be required.

As part of our commitment to building an inclusive and diverse workforce we would particularly welcome applications from people who are from Black Asian and other ethnic minority backgrounds.

Job title:

Medical Centre Administrator

Job Description:

What youll be doing:

• Run daily operations in the Medical Examination Centre

• Meet and greet all customers and stakeholders

• Assist customers with completion of forms such as expense claims

• Prepare medical rooms and equipment ensuring they are ready for the Medical Practitioner and customers

• Update and maintain records by use of computer system and accurately capture and enter data on to the relevant systems

• Regular telephone/email liaison with MSC respond to all contacts from both internal & external customers made via all the available channels

• Provide cover at our other medical examination centres within the region

• Achieve customer and client KPI targets in relation to allcontacts

• Deliver an excellent customer experience by providing a customerfocused right firsttime service managing any customer complaints to a satisfactory conclusion.

What were looking for:

• Drivers license with access to own vehicle.

• Previous experience in an administrative / customer facing role preferably in an office environment

• Knowledge and experience of MS Office applications

• Excellent Customer Service skills including telephone skills.

• Ability to gather relevant informationfrom customers

• Superb organizational administrative and planning skills.

• Ability to work under pressure and react effectively to emergency situations.

• Great attention to detail with the ability to multitask.

• Excellent documentation communication and IT skills.

• Ability to travel within the area and possibly to other Capita locations.

You will be required to undergo and successfully gain a BPSS security clearance check to undertake this position

Whats in it for you

• 25 days holiday (rising to 27 with the opportunity to buy extra leave

• The opportunity to take a paid day out of the office volunteering for our charity partners or a cause of your choice

• Autoenrolment to our company pension life assurance a cycle2work scheme 15 weeks fully paid maternity adoption and shared parental leave paternity pay of two weeksand plenty more

• Voluntary benefits designed to suit your lifestyle from discounts on retail and socialising to health & wellbeing travel and technology

• Access to our Employee Network Groups which represent every strand of diversity and allow colleagues to connect and learn from each other on an open inclusive platform

What we hope youll do next:

Choose Apply now to fill out our short application so that we can find out more about you.

Equal Opportunities

At Capita were committed to providing an inclusive barrierfree recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer we want to hear from you if youd like to discuss any adjustments you might need during your recruitment process. Please email or calland well get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process please email our Talent Acquisition team

Location:

Newry

United Kingdom

Time Type:

Full time

Contract Type:

Permanent