Article Quality Manager all genders
Article Quality Manager all genders
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Job Description
THE ROLE & THE TEAM
Zalandos Product Quality and Safety department is looking for an Article Quality Manager to help us become the Starting Point for Fashion while creating an experience of trust for our customers and ensuring products offered on our website are high quality and meet our Zalando quality standards.
INCLUSIVE BY DESIGN
At Zalando our vision is to be inclusive by design. And this vision starts with our hiring we do not discriminate on the basis of gender identity sexual orientation personal expression ethnicity religious belief or disability status. You are welcome to leave out your picture age or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need so we can best support you throughout the hiring process.
our diversity & inclusion strategy:
Our employee resource groups:
WHAT WED LOVE YOU TO DO (AND LOVE DOING)
You will be part of a high performing team of experts required to work with vigor agility and critical analytical open mind while excelling in handling fashion article quality matters.
Youll liaise with a wide range of internal & external stakeholders while responsible for executing established fashion article quality processes.
Youll maintain standard operating procedure documentation while ensuring new designed and implemented processes are clearly documented to ensure only quality fashion articles are offered on Zalando website.
Youll analyze Zalando fashion article quality data to find improvement areas within the assortment and design and implement new fashion article quality assurance processes to ensure only quality fashion articles are entering the Zalando network.
Youll define interpret and actively track KPIs and your process performance while proactively addressing any nonconformities to Zalando quality standards and implementing improvements.
Youll support the continuous improvement quality initiatives for your area of responsibility to ensure a robust standard process.
WED LOVE TO MEET YOU IF
You have a working knowledge and good grasp on mainly textile / footwear article life cycle and supply chains quality management system and physical testing.
You have a working experience of process improvement & continuous improvement methodologies such as Lean Six Sigma/DMAIC PDCA BPM.
You have a good understanding of data and experience at working with a large scale of data and data analysis techniques.
You consistently demonstrate strong analytical critical planning and problem solving skills with the declared intention to drive prevention & improvement initiatives.
You have excellent stakeholder management communication and presentation skills in both written and spoken English.
You are curious to develop technical knowledge for additional product categories or markets.
You are a proficient user of G Suite MSOffice (Excel PowerPoint MS Word) project management applications.
If you think you have what it takes we encourage you to apply even if you dont meet every single requirement. You may just be the right candidate for this or other roles!
OUR OFFER
Zalando provides a range of benefits heres an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40 off fashion and beauty products sold and shipped by Zalando 30 off Zalando Lounge discounts from external partners
2 paid volunteering days a year
Hybrid working model with 60 (or more) remote per week actual practice is up to each team to best support their collaboration
Work from abroad for up to 30 working days a year
27 days of vacation a year to start
Relocation assistance available (subject to prior agreement)
Family services including counseling and support
Health and wellbeing options (including Gympass)
Mental health support and coaching available
Drive your development through our training platform and biannual peertopeer review
Required Experience:
Manager
Employment Type
Full-Time
