Job Title: Brand Marketplace Operations Executive
Position Overview:
In this role one will play a crucial part in managing the daytoday operations of our brand marketplaces (e.g. Amazon Flipkart Myntra Blinkit Zepto etc.. One will be responsible for ensuring smooth and efficient processes across various aspects of the marketplace including inventory management order processing delivery appointments booking and vendor relationships. The ideal candidate will have a strong understanding of ecommerce operations excellent communication skills and result oriented.
Key Responsibilities:
Channel Health Performance & monitoring; FBA/ FBF/ SJIT consignment creation and BB appointment deliveries (Offline/ Stores/ Distributors/ Marketplace) Return and Inventory Recall management in the Channel SPF Claim management
DF B2B invoices updating in the panel (coordinate with finance POC for einvoicing); holiday marking for warehouse in marketplace channels
Monitor inventory levels and work closely with brand owners vendors to ensure adequate stock availability to meet customer demand.
Manage the onboarding process for brands and products onto the marketplace ensuring accurate and timely setup.
Collaborate with crossfunctional teams including warehouse logistics sales marketing to ensure alignment and of marketplace initiatives.
Analyze marketplace performance metrics and KPIs identifying trends and areas for improvement.
Act as a liaison between vendors and internal teams providing support and resolving operational issues as needed.
Maintain accurate records and documentation related to marketplace operations including vendor contracts and agreements.
Qualifications:
Bachelors degree in business operations management or a related field.
13 years of experience in ecommerce operations marketplace management or a similar role.
Excellent communication and interpersonal skills with the ability to work collaboratively in a team environment.
Detailoriented with a focus on accuracy and quality in all aspects of work.
Proficiency in Microsoft Office Suite particularly Excel and experience with ecommerce platforms and marketplace panels tools.
Ability to adapt to change and thrive in a fastpaced entrepreneurial environment.
Proactive attitude with a willingness to take initiative and drive results.
Experience working with vendors or suppliers in a retail or ecommerce setting is a plus.
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