Customer Service Coordinator
Customer Service Coordinator
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
Come work with us! Savage has been designated by USA Today as a Top Workplace and also received recognition as a Military Friendly Employer and a Top Company for Women to Work For in Transportation.
Military Veterans and Reservists are encouraged to apply.
These are just a few of the benefits you can expect from working with Savage:
- Excellent Medical Dental and Vision Insurance
- 401k with match
- PTO and paid Holidays
- OutstandingCulture
- Wellness Activities
- Team Member Discount Program
What you will be doing:
- Manage customer orders and inventory systems answering phones and assisting with customer needs enters customer orders and rail car shipments in inventory Insure all rail cars Inbound and Outbound inspections are completed scaling trucks in and out for load weights prepare documentation for truck arrivals and departures (Bill of Lading Truck Arrival Checklist Truck Departure Checklist) preparing load schedule for next days loads enter heating charges in inventory systems
- Provide Safety Briefing to new drivers vendors and visitors
- Contact carriers to schedule pickup times for the next days loads
- Follows company/customer policies and procedures (i.e. internal controls record retention verification etc.
Requirements of a successful Coordinator:
- Ability to follow directions (written and verbal) Attention to detail selfmotivated and good organizational skills
- Knowledge of MS Office Suite to include Word Excel and PowerPoint Outlook
- Anticipates customer needs excellent customer service skills identifies problem areas with customers and works with manager to develop a resolution
- High School Diploma or GED equivalent
Here are some of the physical requirements of this role:
- Coordinator will work onsite in an office setting
- Must be able to sit for long periods of time work with telephones computers and other office equipment
- Consistently sit reach climb stoop kneel crouch walk long distances
- Lift up to 25 Lbs regularly lift and move 40 lbs at times wear required PPE
- In the office you will be frequently exposed to normal office noises such as telephones ringing copier running etc. The noise level in the office is typically low to moderate.
Additional Information:
- A complete job description is available upon request
- Savage is an Equal Opportunity Employer and maintains a drugfree workplace
- California Residents Job Application Privacy Notice
https://savageco/careers/californiaresidentsjobapplicantprivacynotice/
Other details
- Job FamilySkilled Player
- Pay TypeHourly
- Min Hiring Rate$19.00
- Max Hiring Rate$19.00
Required Experience:
IC
Employment Type
Hourly
Key Skills
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