Information Security Analyst
Information Security Analyst
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Job Description
About Digital Technology
Were not yesterdays IT department were Digital Technology. The world around us keeps changing and so do we. Were redefining what it means to be IT with a mindset centered on transformation experience AIdriven automation innovation and growth. Were all about delivering delightful secure customer and employee experiences that accelerate ServiceNows journey to become the defining enterprise software company of the 21st century. And we love cocreating using and highlighting our own products to do it.
Ultimately we strive to make the world work better for our employees and customerswhen you work in ServiceNow Digital Technology you work for them.
The Global Incident Response (GIR) team consists of four units: Triage Incident Response Threat Hunting Insider Threat Program.
You will be joining the Triage team as an Cyber Security Analyst monitoring the tools and systems that defend ServiceNows production and corporate environment.
- Global Triage team is responsible to provide 24x7x365 continuous monitoring of correlated security event feeds and the appropriate triage and escalation in case of an identified security incident.
- Triage team is the primary contact for any suspected security incident and works together with the Incident Response team on resolving incidents and remediating threats across Servicenow enterprise.
- Define relationships between seemingly unrelated events through deductive reasoning come up with ways to do things faster better and more effectively while maintaining a laser focus on quality.
- You will work on a geographically diverse team to respond to threats that may arise against our infrastructure and track incidents to closure working across functional teams.
- You may be called upon to assist with the deployment integration and initial configuration of new security solutions or enhancements to existing security solutions; including network and systems to improve overall platform security.
- You will be required to engage an escalation point of contact in the OnCall rotation to ensure that Global Incident Response team can respond to priority incidents in a timely manner and must be willing to work weekend shift and hours outside of standard business hours if necessary.
- This role is a 18*7 role from Hyderabad which requires you to work in morning & afternoon shifts during holidays and weekends
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 2 years relevant experience or equivalent combination of education and experience
- Deep understanding of Security Operations Center and Security Incident Response Team protocols and procedures
- A solid foundation in networking fundamentals with a deep understanding of TCP/IP and other core protocols
- Background working with data logging applications (e.g. Splunk)
- Knowledge of internet security protocols and technologies
- The ability to analyze event and systems logs perform forensic analysis (good to have) analyze malware and other incident response related data as needed
- Familiarity with intrusion detection systems and different layers of defense across Endpoint Email & Network level layers
- Knowledge of latest attack vectors threat tactics and attacker techniques targeting SaaS companies
- Understanding of Windows and Linux operating systems and command line tools
- Enterprise level analysis and defense experience are a plus
- Willingness to work in weekend shift (no night shifts !!
- Scripting knowledge is good to have
- CompTIA Security GSEC CEH (Practical) certifications are good to have
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
