(cover letters are a huge bonus to resumes being read... hint hint...
Do you like people Do you have high energy Do you thrive in a fast paced environment Do you come by details naturally Do you like to be surrounded by overachievers Do you work hard and play hard Does this sound like you
Come join our growing team of 28 colleagues and be part of our sales organization. Our goal is to build a high performing Sales and Service Organization that is systematic in its approach and is sustainable and not built around one person that will drive us to the next level of revenue growth and profitability.
On the sales team we have all sorts of roles and skillsets and are looking to enhance our project management and inside sales depth. Were proudly in business for over 24 years and have a very seasoned depth of wonderful clients and referrals. Our team focuses on pleasing our Key Accounts and prioritize most of our efforts and activities supporting this philosophy.
We have a groovy designed space that our team loves right in the heart of the bustling Cultural District in Pittsburgh.
If you are new to the industry with the right attitude we are very willing to train you up on our proprietary order entry system as well as product knowledge color design etc.
Quality and Accountability are two characteristics that weve recently highlighted from the Pillars of our foundation. Do you sound like a person that wants to work with colleagues who are all focusing and improving on being a better teammate
Key Skills: Organizational skills Confidence with client phone calls and conversations High flexibility to help solve clients needs thrives in a fast pace environment likes hard work and fun team. Good intuition for setting priorities and urgency.
Account Manager Responsibilities:
- Has a thorough knowledge of all AlphaGraphics products and services production processes capabilities and pricing
- Maintains a professional appearance
- Ensure all clients have a positive customer experience
- Can easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the valueadded area)
- Consults with customers to help them make decisions; upsells and crosssells when there are opportunities
- Asks probing questions to support the internal teams ability to produce the client requested project
- Reviews customers proofs manages the proofing process and calls customers when jobs are ready for pick up
- Creates job estimates that are prepared in a timely manner professionally presented and carefully reviewed for job pricing and accuracy
- Routinely resolves customer inquiries and complaints
- Displays necessary mastery of MIS tools to create and estimate customer projects effectively.
- Maintains current pricing strategies and customer billing procedures
Account Manager Qualifications
- Account Management experience is preferred but not required
- Knowledge of design/marketing/branding signage printing and direct mail is a plus
- Possesses a solid knowledge of MIS systems and order entry processes
- Handles all communications with customers in a professional and respectful manner
- Strong analytical skills (break projects into steps or sets)
- Excellent writing and verbal skills
- Professional appearance and decorum
- Strong organizational and timemanagement skills
- Ability to shift priorities quickly and as needed
- Ability to be part of a strong successful team
- Looking for a career not a job!
At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.
We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!
We invite EVERYONE to apply!