Parts Counter Representative
Parts Counter Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
At the allnew Summit Ford we are committed to an environment where the customer is always treated with respect and dignity. We are currently seeking to add to our Parts Team!
As of September 1st Summit Ford of Silverthorne has been under new ownership. A lot of the same great team have stayedon board just with a renewed set of excitement to help you with all your automotiveneeds! Growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting business. If you have an interest in helping people with their automotive needs and a desire to develop a career in the industry apply today!
Job Summary: The parts counterperson position is vital to the ongoing operations of the parts department. They are the liaison for the technician and getting them the parts needed to fix it right the first time. They are also customer facing and must practice customer service skills while assisting both their internal customers (technicians and advisors) as well as their external customers. This job requires a lot of attention to detail but also moving at a fast pace to keep the flow of all fixed operations running properly.
This is a full time position 40 hours per week) working some evenings and weekends.
Schedule would be Monday Tuesday Friday and Saturday. Having Wed Thur and Sundays off.
What We Offer
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with matching contributions
- Life insurance
- Paid vacation
- Eight paid holidays
- Profit sharing
- Tuition reimbursement
Responsibilities:
- Oversee the parts sales process from start to finish.
- Communicate with staff and customers in a friendly and professional manner.
- Converse effectively/efficiently regarding customer parts status.
- Read and understand the parts catalog when looking up and speaking to specific parts.
- Answer phone calls provide price quotes and other information to customers.
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
- Provide high level service to both internal and external customers.
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
- Notify parts manager of outofstock parts or shop materials that need immediate attention.
- Locate outofstock parts from outside source and submit an emergency order if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receive payment from retail customers or obtains credit authorization.
Skills required:
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including discounts interest commissions proportions percent area circumference and volume
- Valid drivers license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
