Manager Inhouse Sales
Manager Inhouse Sales
Posted on :
09-04-2025
Employer Active
1 Vacancy
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Job Description
Task Responsibilities:
Sales Channel Management
- Monitor quoting and booking activities via internal systems the customer portal and API channels using provided tools
- Promote digital sales channels and align customer needs with Digital Sales
- Implement the Inhouse Sales work process.
- Address irregularities and fluctuations in sales activity in coordination with the Country Manager and the Team.
- Propose activity improvements in collaboration with Sales Managers and Country Manager.
- Report nonmarket reflective pricing across all channels.
Team Management
- Coordinate ad hoc sales strategies and make regular adjustments as needed.
- Enhance the teams knowledge in data analytics for daytoday operations.
- Monitor booking processes and ensure timely updates.
- Continuously improve work processes for greater efficiency.
- Promote Cargoluxs values and act as a role model for the team.
- Safeguard company assets and ensure compliance with all procedures.
- Train staff and manage administrative tasks.
- Support the department head with training and administrative responsibilities.
- Set competitive KPIs for the team and conduct regular performance reviews.
CrossDivisional Collaboration
- Foster collaboration with other departments to enhance communication.
- Hold regular meetings with Sales Management to exchange ideas strategies and insights on customer behavior.
- Liaise with the accounting team to ensure proper invoicing and address any challenges.
- Serve as the primary contact for all freight transport inquiries.
- Collaborate regularly with the Route Management Team on shortterm sales strategies and provide feedback on market dynamics.
Customer Service Excellence
- Ensure timely and professional delivery of quotes to customers.
- Follow up on customer inquiries and resolve escalations.
- Implement a proactive approach to shortterm sales hunting.
- Redirect customers to appropriate sales channels to optimize team efficiency and promote digital bookings.
Essential Requirements For The Position:
At least 6 years ofproven Cargo experience is a must
- Experience in leading a team
- Fluency in English and German written and spoken
- Excellent interpersonalskills (empathize with employees challenge and motivate the team
- Motivated leading byexample and handson mentality are required
- Should be able to set goals think analytical be flexible act independently and on your ownresponsibilities
- Ability to prioritizewhen presented with a high volume of work load
- Economicalunderstanding of the air cargo market
Working Conditions:
Position based in Frankfurt
- Occasional travel
- A certificate of good conduct will be required
- Flexibility in working hours
Required Experience:
Manager
Employment Type
Full-Time
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