People Specialist Manager
People Specialist Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies from the worlds largest enterprises to the most ambitious startups use Stripe to accept payments grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.
About the team
One of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting enabling and cultivating the worlds most exceptional people to do the very best work of their careers.
Stripe is seeking a People Specialist Manager to join our global team. In this Chicagobased role supporting the Americas the People Specialist Manager will serve as both a leader and coach for the People Specialist (PS) team enabling and supporting managers at Stripe to build and lead successful teams. This individual will bring operational rigor and HR expertise to effectively balance daytoday operations and service delivery with the growth and development of the team. The People Specialist Manager will guide the PS team in leveraging policies research insights and crossfunctional partnershipssuch as those with legal counsel and Employee Relationsto coach managers and ensure meaningful fair effective and compliant experiences for all Stripes.
What youll do
As a People Specialist Manager youll help make Stripe a great place to work and grow. Youll work with business leaders managers and employees across Stripe to strategize and implement systems processes and programs to help people succeed while managing a team of People Specialists across the US Canada and Mexico.
Responsibilities
- Develop and Lead a HighPerforming Team: Build cultivate and lead a globallydistributed team of People Specialists across the Americas ensuring high performance and collaboration while providing support coaching and problemsolving assistance.
- Model Best Practices and Values: Exemplify the best qualities of a People Specialist serving as a role model and coach for the team.
- Partner with FrontLine Managers: Provide guidance and support to frontline managers on all peoplerelated matters including performance management coaching career development employee relations leveling and team effectiveness with a strong emphasis on belonging and inclusivity.
- Advise on People Policies: Consult with frontline management on Stripes People policies and best practices collaborating with fellow People team members and legal counsel as needed.
- Strategize with Leadership: Work directly with People Partners (HRBPs) managers and leaders to align on broader organizational strategies and initiatives.
- Facilitate Program Rollouts: Ensure the smooth implementation of key People programs offering support for performance review cycles compensation cycles employee engagement surveys and other ad hoc programs.
- Analyze Organizational Health: Assess and present insights on organizational health trends to managers and leaders while managing the tracking and reporting of key people data to inform team strategy.
- Enhance Employee Experience: Ensure a positive employee experience throughout key life cycle stages including the departure process.
- Ensure Compliance: Collaborate with legal counsel and external specialists to ensure Stripes compliance with federal state and local labor regulations such as wage regulations and equal employment opportunity laws.
- Identify Themes and Trends: Work closely with the team lead to identify key themes and trends suggesting insights and recommendations for improvement.
- Improve HR Processes: Identify opportunities to enhance HR processes and collaborate with crossfunctional partner teams to implement.
- Lead with Empathy: Foster a culture of humility optimism belonging and inclusivity.
Who you are
Were looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements you are encouraged to apply. The preferred qualifications are a bonus not a requirement.
Minimum requirements
- 5 years of HR experience including at least 3 years in a clientfacing HR role (e.g. HR generalist HR Business Partner Employee Relations partner) or equivalent experience in a businessfacing role
- Experience managing and leading teams with an ability to coach advise and unblock your direct reports
- Direct Manager Support: Experience partnering with managers on performance management employee relations and team culture.
- Program Rollout: Experience supporting managers during the rollout of companywide HR programs including performance reviews compensation planning and talent reviews.
- Policy Application: Demonstrated experience interpreting and applying HR policy in a geographically distributed workforce.
- Americas HR and Legal Knowledge: Working knowledge of employment legislation and practices the US Canada and Mexico
- Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions.
- Communication: Excellent written and verbal communication skills in English.
Preferred qualifications
- Operations Management: Experience using case management tooling making datainformed decisions and balancing day to day client needs with operational excellence including adherence to SLAs and quality targets
- FastPaced Environment: Experience working in a rapidly growing technology company or large organization.
- Frontline Manager Support: Experience supporting managers in both tech and nontech functions.
- Training Facilitation: Experience in developing training materials and conducting employee workshops.
- Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver work on schedule.
Required Experience:
Manager
Employment Type
Full Time
