User Support Specialist Intelligence Data Discovery and Tradecraft - TSSCI
User Support Specialist Intelligence Data Discovery and Tradecraft - TSSCI
Posted on :
09-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-04-2025
Job Description
Description
User Support Specialist (Intelligence Data Discovery and Tradecraft) TS/SCI
Xcelerate Solutions is seeking a User Support Specialist who will be designing developing deploying and operating a DoDwide Tasking Collection Processing Exploitation and Dissemination (TCPED) workflow management platform for OpenSource Intelligence (OSINT). As aUser Support Specialiston our team you will play a critical role in ensuring the platform is built to maximize mission outcomes is userfriendly and adheres to IC standards policies and practices.
We integrate off the shelf and new development efforts to sustain and enhance existing architecture and by leveraging cloudbased computing artificial intelligence (Al) machine learning (ML) and crossdomain transfer systems to provide cutting edge requirements management task coordination data exploitation enrichment triage and analytics capabilities to Defense and Intelligence Community members. Our program advances the state of the art in missionfocused big data analytics tools and microservice development spanning the breadth of Agile sprints to multiyear research and development cycles. While the work is primarily conducted onsite at our client location in Bethesda MD we offer a flexible schedule and occasionally some tasks may be performed remotely. Percentage of remote work will vary based on client requirements/deliverables.
As the teams User Support Specialist you will provide DTP software familiarization and discovery tradecraft to enable Intelligence Community (IC) users to search for and retrieve relevant data to support intelligence analysis and operations. To do this successfully you will proactively collaborate with DTP team members customer staff and IC Users to understand requirements the novel application and use of technology and to develop and apply outcomebased approaches. This is a great position for a current or former intelligence analyst or intelligence instructor that is driven to 1 help others 2 develop tradecraft 3 solve problems 4 and is enthusiastic friendly and enjoys working with people. Come join our awardwinning organization and work with the most talented and brightest minds in the GovCon industry.
Responsibilities:
- Becoming a DTP power user to support the discovery of critical intelligence insights.
- Providing subject matter expertise of platform use and discovery tradecraft through inperson and virtual customer outreach and engagement.
- Building professional relationships to enable the use of novel technologies and tradecraft to discover retrieve and incorporate relevant data in finished intelligence products.
- Identifying and pursuing opportunities to increase user adoption of the DTP software and relevant data.
- Creating DTP training and familiarization material to support Users.
- Documenting and communicating user requirements to DTP development teams.
- Collecting and analyzing metrics to refine user engagements and improve data discovery.
Minimum Requirements
- An active TS/SCI clearance with the ability to obtain a Polygraph.
- A Bachelors Degree and minimum 4 years of related experience working with or as an allsource intelligence analyst. Directly related experience as a military intelligence analyst may be considered in lieu of Bachelors Degree.
- Experience working with Intelligence Community and Law Enforcement Agencies.
- Experience with creating user guides and training end users for software platforms.
- The ability to perform well in a dynamic fastpaced environment.
- Toenjoy and excel at solving complex problemsto support realworld National Security missions.
- To enjoy working directly with teammates and customers to understand requirements to develop and implement solutions.
- To be selfmotivated creative and organized.
- The ability to clarify and accomplish tasks on time under limited supervision.
- The ability to exercise good professional judgement that results in building relationships and negating or resolving problems.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience providing technical training for IC tools or technologies.
- Experience using Elasticsearch/Kibana or data visualization software (Tableau ArcGIS Analyst Notebook).
- Data analytics experience.
- Experience engaging with Senior Executive Service civilians and equivalent Military ranks.
- Experience working in Russia China Iran and North Korea issues.
- High proficiency withMicrosoft Officeproducts SharePoint Atlassian Products (Jira and confluence).
About Xcelerate Solutions
Founded in 2009 and headquartered in McLean VA Xcelerate Solutions www.xceleratesolutions is one of Americas fastest growing companies being named to the Inc. 5000 List in both 2014 and 2015.With an ISO 9001 certified quality management system an ISO 27001 certified information security management system and delivery processes assessed at CMMI Level 3Xcelerateis committed to service delivery excellence. Our ability to integrate security solutions business processes enterprise technology and project management enables us to deliver solutions that solve problems and accelerate results for our clients.Xcelerate sculture is defined by our diversified workforce of dynamic and versatile professionals supported with growth and development opportunities that contribute to their continued success.This strong commitment to our employees has been recognized by our inclusion on theWashington Business Journals 50 Best Places to Work list.
XcelerateSolutions is an Equal Employment Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race color religion sex national origin disability Veteran status sexual orientation orotherprotected characteristic. In accordance with EO 13665 Final RuleXcelerateSolutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Pay Transparency Notice:XcelerateSolutions will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant.
Applicants selected must be able to possess and maintain a government clearance as required for access to classified information.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
