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Assists Supervisor in monitoring parking areas and pay lanes repairing nonfunctioning gates as needed. Monitoring parking spaces to ensure adequate parking levels for visitors and employees. Assists with the coordination of the daily activities directions parking issues and wayfinding of the transportation department. Participates in employee performance appraisals. Provides daily contact and mentoring to the Parking and Transportation employees. Maintains inventory control of supplies for fleet and parking operations. Will be a contact for the mobile Mammography registration staff and act as Corewell Health liaison with service vendors. Must demonstrate the ability to establish relationships and be able to resolve parking conflicts in a professional and productive manner.
Serves as the primary point of contact for the receipt triage distribution and management of incoming requests These requests are by phone web request or directly utilizing work management software programs. Under the guidance of a Supervisor participates in the overall building management program to provide high quality cost effective service with a high emphasis on customer satisfaction.
Communicates and collaborates with the Supervisor customer and other trades and subcontractors to ensure quality timely cost effective maintenance with continuity and coordination of services.
Completes appropriate written documentation as required by department policy. Ensures that required documentation for activities within areas of responsibility is performed in an accurate and timely manner.
Monitors numerous internal emergency systems including but not limited to: fire alarms code alerts medical gas building automation electrical tube maintenance management and elevator status. Answers emergency calls remaining composed in high stress situations in order to obtain complete and accurate information and triages and disseminates calls in a timely and appropriate manner.
Manages calls for servicerelated facility repairs and issues and assigns work orders.
Ensures that individual departmental productivity metrics are met
May assist customers with directions badging escorts and other calls for assistance. Ensures patients family members and guests are treated with kindness and respect. Demonstrates a high level of tact and patience under stressful conditions.
Parking & Transportation only: Maintains a working knowledge of and be able to troubleshoot all of the parking equipment including the automatic pay lanes tickets dispensers and gate box controls.
Required
High School Diploma or equivalent
6 months of relevant experience
Preferred
Telecommunications experience
Experience working in a hospital or dispatch setting in an
environment of comparable size and complexity
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our topnotch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
Ondemand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE Butterworth Hospital 100 Michigan St Grand RapidsDepartment Name
Parking Transportation ButterworthEmployment Type
Part timeShift
Day (United States of America)Weekly Scheduled Hours
20Hours of Work
2 p.m. to 6 p.m.Days Worked
Monday to FridayWeekend Frequency
N/ACURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for NonCorewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drugfree workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an onsite or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
IC
Part-Time