Manager of Product Design
Manager of Product Design
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Job Description
IMPORTANT: Please be aware scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information checks or other sensitive information as part of our hiring process. All correspondence will come from the zello email domain. If youre unsure please email with questions.
About Zello
Zello is a voicefirst communication platform powered by our industryleading pushtotalk technology to improve collaboration and productivity for deskless workers. With over 175 million users were the #1 rated pushtotalk app in the world delivering 9 billion (yes with a B) messages a month.
At Zello our company values are at the heart of what we do everyday. Were proud to serve the frontline were privileged to connect people in times of crisis across the globe and were honored to support first responders.
And this is where you come in.
Manager of Product Design Austin TX Hybrid
At Zello design leaders roll up their sleeves. As a Manager of Product Design youll guide and grow a team of talented designers while contributing to the work yourself. Youll lead with empathy and clarity ensuring our design practice remains thoughtful inclusive and rooted in research. Youll help shape our design vision and operations align crossfunctional teams and ensure we continue building thoughtful usable and beautiful experiences for our 175 million users.
Our users span frontline workers HAM radio enthusiasts Latin American teens and morewhich means building for a wide range of needs and technical abilities. Youll help the team navigate this complexity through principled iterative design.
After a successful first year you will have:
Built strong crossfunctional partnerships embedding design early in strategy and shaping product direction.
Delivered impactful features across platforms that improved usability accessibility and delight for a global frontline audience.
Raised design quality and consistency through clear critique collaboration and strong documentation practices.
Championed inclusive researchdriven design to support Zellos diverse and multilingual user base.
Contributed handson to unblock teams clarify direction and drive progress in complex problem areas.
Contributed meaningfully to Zellos longterm product vision and strategy ensuring design perspective shaped future direction and priorities.
What you will do
Lead mentor and support a team of product designersproviding thoughtful feedback and guiding their growth.
Own design work in key product areas especially where stakes are high ambiguity is present or momentum is needed.
Advocate for the role of design in shaping user experience across the company.
Partner closely with Product and Engineering leadership to shape roadmaps prioritize work and ensure design is embedded throughout the development process.
Ensure the design team delivers highquality work across all phasesfrom research and exploration to development and refinement.
Define and evolve design standards systems and processes that help us scale while maintaining craft and care.
Facilitate critique and feedback sessions that are constructive and collaborative.
Contribute to product design efforts when neededespecially in highimpact or ambiguous areas.
Help recruit and onboard new design team members as we grow.
Who you are
You have 7 years of product design experience with at least 2 years in a people management or lead role.
Youve designed complex digital products for diverse audiences and know how to navigate edge cases and conflicting needs.
Youre a strong communicator and collaborator comfortable aligning multiple stakeholders around a shared vision.
You lead with curiosity empathy and a focus on outcomesbringing both systems thinking and attention to detail.
You have experience in design operations team planning and helping designers grow their skills.
Youre confident in tools like Figma Principle and Origami and understand the basics of HTML/CSS/JS.
Youre excited about the opportunity to both manage and make and youre not afraid to get into the details when needed.
We hire for potential passion for our mission and a knack for solving difficult problems over checking every qualification box. We have competitive pay equity with significant upside and intentionally design our benefits to encourage healthy and wellbalanced employees from flexible work schedules to unlimited paid time off. We even offer a sabbatical after every five years of service so youre able to pursue and enjoy what matters most to you. And of course we wouldnt be a technology company in Austin without a pingpong table and free snacks in our break room. Join us!
Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
#LIHybrid
Required Experience:
Manager
Employment Type
Full-Time
