Product Support Executive
Product Support Executive
Posted on :
09-04-2025
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1 Vacancy
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Job Description
We are looking for a software (Product) support executive to provide technical assistance to our clients.
JOB RESPONSIBILITIES:
- Addressing user s complaints pertaining to software application and guide them about functional aspect of the software and mobile application.
- Help clients for mobile application installation process and educate them for the utilisation.
- Having hands on experience about MS office.
- Follow up with clients to ensure their systems are functional.
- Conduct remote troubleshooting Basic Level
- Help to create user manual and functional document preparation.
SKILLS REQUIRED:
- Proven work experience as a Software support assistance.
- Proven experience as a help desk technician or other customer support role.
- Handson experience with Windows.
- Excellent problemsolving and multitasking skills.
- Customeroriented attitude.
- Freshers can apply as well Training will be provided
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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