Aftermarket Product Quality Engineer
Aftermarket Product Quality Engineer
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Job Description
Stefanini Group is hiring!
Stefanini is looking for an Aftermarket Product Quality Engineer in Greensboro NC
For quick Apply please reach out to Allan Angeles at /
We are seeking a dynamic and detailoriented Aftermarket Product Quality Engineer Electrical with a strong background in automotive electrical systems and Diagnostic Trouble Codes (DTCs) to oversee and drive the quality assurance efforts related to quality assurance efforts. This individual will support the Quality & Customer Satisfaction team at their site in Greensboro NC.
The Quality & Customer Satisfaction team ensures the product quality performance within a determined scope through investigating and prioritizing market product quality issues.
The Product Quality Leader secures the voice of the customer in the problemsolving processes through investigation & knowledge management.
This demands high levels of product/commodity knowledge along with problemsolving capabilities and the ability to work with global colleagues across the engineering manufacturing purchasing & field service network. This role is specifically dedicated to the electrical commodity. This role is also responsible for achieving product quality goals and metrics for fault frequency and warranty costs.
Specific responsibilities include but are not limited to:
- Search detect and quantify actively & preventively customer quality issues at an early stage via enhanced analytics.
- Prioritizing quality actions related to electrical components to achieve committed quality targets for assigned products.
- Lead analyze and report on Diagnostic Trouble Codes related to electrical systems focusing on identifying patterns understanding customer impact and ensuring proper quality solving methods are assigned where appropriate.
- Actively search for rapid containment actions & recommend appropriate quality solving tool for an identified field issue.
- Initiate coordinate and prioritize quality actions inside design Engineering Purchasing and Manufacturing.
- Clear written and oral communication required to supporting presentations and reporting on product quality investigations within the company.
- Check effectiveness of implemented Quality solving solutions
- Request external campaign based on technical description and present at the External Campaign Committee.
- Identify potential safety related issue upon field report / claim received and communicate to Safety Investigator.
Qualifications of a successful candidate include:
- Bachelors degree in electrical engineering
- 5 years of automotive industry experience
- Proficiency with Data Analysis and general knowledge of statistics and statistical concepts
- Dependability Reliability and Teachability
- Experience in Aftermarket activities and support
- Crossfunctional team leadership or project management experience
- Judgement abilities for prioritizing issues adding value for both customer and brand
- Ability to quickly gain credibility and establish positive relationships / networking
- Business and customer focus (internal and external)
- Excellent communications skills verbally & written
- Fluent in English language
- Occasional domestic and/or international travel may be required
Listed salary ranges may vary based on experience qualifications and local market. Also some positions may include bonuses or other incentives.
Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those facetoface conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.
About Stefanini Group
The Stefanini Group is a global provider of offshore onshore and near shore outsourcing IT digital consulting systems integration application and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas Europe Africa and Asia and more than 400 clients across a broad spectrum of markets including financial services manufacturing telecommunications chemical services technology public sector and utilities. Stefanini is a CMM level 5 IT consulting company with a global presence. We are CMM Level 5 company.
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Employment Type
Temp
