Operation Executive
Operation Executive
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Job Description
Position: Operations Executive
Job Location: Prahladnagar Ahmedabad
Requirements:
Excellent English Communication Voice.
Basic Computer Skill (Excel Typing)
Job purpose: To interact with client on a regular basis and to ensure that delivery standards are met as per requirement
Key Responsibilities:
First point of contact (SPOCs for clients and focus of the role is to provide excellence in customer service and to maximize the client experience.
Interaction with customers over the phone in person or via email.
Documentation and Securing records from current customers.
Maintain and develop existing and new customers through planned individual account support and liaison with internal processing staff.
Conduct employment verification either through calls or online.
Generate reports from the information obtained through verification and maintain confidentiality of both candidate and the clients.
Coordinate with HRs Directors and other officials for the verification.
Handle client queries and escalation calls.
Ensure that the internal/external quality targets are met.
About cFIRST
cFirst Background Checks LLP is a part of the Vora Groupa Cincinnati based privately held equity group that specializes in building innovative IT companies worldwide. The group portfolio consists of 13 ventures in the software services and infrastructure solutions space employing over 3000 people worldwide. Built over 21 years the Vora Group has an impeccable reputation for its integrity quality business savvy and speed of .
In India we are based at Ahmedabad (Head Office) Bangalore and Mumbai. cFirst provides costeffective and customized background check solutions through an industry leading easytouse webbased system. We are ISO 27001:2013 certified NAPBS and NASSCOM NSR empaneled. We are a trusted source of background check information for organizations ranging from small local business owners to global Fortune 500 companies.
For more details visit our company website: www.cfirst ; www.cogbee
Interested candidate can share their resume on or whatsapp on. Can call between MonFri 10:00AM to 07:00 PM.
Regards
Bhavi Mankodiya
cFirst Llc.
www.cfirst; www.cogbee
Employment Type
Full-Time
